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Is there an Tethr outage?

Tethr status: Systems Active

Last checked: 9 minutes ago

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Tethr outages and incidents

Outage and incident data over the last 30 days for Tethr.

There have been 0 outages or incidents for Tethr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tethr

Outlogger tracks the status of these components for Xero:

Data Processing Active
Interaction Upload APIs Active
Notification Active
Core Active
Insights and, Search & Browse Active
Component Status
Data Processing Active
Interaction Upload APIs Active
Notification Active
Active
Core Active
Insights and, Search & Browse Active

Latest Tethr outages and incidents.

View the latest incidents for Tethr and check for official updates:

Updates:

  • Time: Nov. 19, 2019, 11:51 p.m.
    Status: Resolved
    Update: Full functionality has been restored.
  • Time: Nov. 19, 2019, 11:39 p.m.
    Status: Monitoring
    Update: At this time all services are online, the team is continuing to monitor as the system stabilizes.
  • Time: Nov. 19, 2019, 10:56 p.m.
    Status: Identified
    Update: The team has identified the source of the issue. At this time services are online but maybe slow or intermittent, we will update you as the team continues working to restore full service.
  • Time: Nov. 19, 2019, 10:44 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting the use of Dashboards, Reports, Search & Browse. The team is looking into the issue.

Updates:

  • Time: Nov. 11, 2019, 8:29 p.m.
    Status: Resolved
    Update: Full functionality has been restored.
  • Time: Nov. 11, 2019, 7:53 p.m.
    Status: Identified
    Update: Workload has been shifted to failover servers, system is in the process of recovering full service functionality.
  • Time: Nov. 11, 2019, 7:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 11, 2019, 7:34 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: Nov. 11, 2019, 8:29 p.m.
    Status: Resolved
    Update: Full functionality has been restored.
  • Time: Nov. 11, 2019, 7:53 p.m.
    Status: Identified
    Update: Workload has been shifted to failover servers, system is in the process of recovering full service functionality.
  • Time: Nov. 11, 2019, 7:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 11, 2019, 7:34 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: Oct. 25, 2019, 8:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2019, 6:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 25, 2019, 4:17 p.m.
    Status: Monitoring
    Update: We have isolated the issues to an intermittent connectivity issue with our backend database, and our service provider has addressed the issue. We will continue monitoring the situation, and will inform you once we are confident the issue is resolved.
  • Time: Oct. 25, 2019, 3:49 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors and are currently looking into the issue.

Updates:

  • Time: Oct. 25, 2019, 8:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2019, 6:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 25, 2019, 4:17 p.m.
    Status: Monitoring
    Update: We have isolated the issues to an intermittent connectivity issue with our backend database, and our service provider has addressed the issue. We will continue monitoring the situation, and will inform you once we are confident the issue is resolved.
  • Time: Oct. 25, 2019, 3:49 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of errors and are currently looking into the issue.

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Frequently Asked Questions - Tethr

Is there a Tethr outage?
The current status of Tethr is: Systems Active
Where can I find the official status page of Tethr?
The official status page for Tethr is here
How can I get notified if Tethr is down or experiencing an outage?
To get notified of any status changes to Tethr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tethr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tethr do?
Tethr is a platform that uses research to analyze customer conversations and provide automated insights.

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