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Is there an Tethr outage?

Tethr status: Systems Active

Last checked: 2 minutes ago

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Tethr outages and incidents

Outage and incident data over the last 30 days for Tethr.

There have been 0 outages or incidents for Tethr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tethr

Outlogger tracks the status of these components for Xero:

Data Processing Active
Interaction Upload APIs Active
Notification Active
Core Active
Insights and, Search & Browse Active
Component Status
Data Processing Active
Interaction Upload APIs Active
Notification Active
Active
Core Active
Insights and, Search & Browse Active

Latest Tethr outages and incidents.

View the latest incidents for Tethr and check for official updates:

Updates:

  • Time: Jan. 25, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 25, 2022, 6:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 25, 2022, 5:44 p.m.
    Status: Identified
    Update: Tethr is aware of continued issues for some customers affecting search.
  • Time: Jan. 25, 2022, 5:23 p.m.
    Status: Monitoring
    Update: Services response times have returned to normal for most customer, we will continue to monitor.
  • Time: Jan. 25, 2022, 4:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 25, 2022, 4:53 p.m.
    Status: Investigating
    Update: Tethr is aware of an issue affecting multiple customers that is causing slow response times. Tethr is working on the issue and will post updates here as we have them.

Updates:

  • Time: Jan. 25, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 25, 2022, 6:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 25, 2022, 5:44 p.m.
    Status: Identified
    Update: Tethr is aware of continued issues for some customers affecting search.
  • Time: Jan. 25, 2022, 5:23 p.m.
    Status: Monitoring
    Update: Services response times have returned to normal for most customer, we will continue to monitor.
  • Time: Jan. 25, 2022, 4:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 25, 2022, 4:53 p.m.
    Status: Investigating
    Update: Tethr is aware of an issue affecting multiple customers that is causing slow response times. Tethr is working on the issue and will post updates here as we have them.

Updates:

  • Time: Nov. 9, 2021, 1:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2021, 9:55 p.m.
    Status: Monitoring
    Update: Some users are still reporting issues, a hard refresh of the web browser has resolved the issue. We are also working on a fix on the backend as well. To perform a hard refresh: In Windows use "ctrl + F5" For Mac/Apple use "Apple + R" or "Command + R"
  • Time: Nov. 8, 2021, 9:21 p.m.
    Status: Monitoring
    Update: We have deployed a fix and will continue to monitor it.
  • Time: Nov. 8, 2021, 9:04 p.m.
    Status: Identified
    Update: Some users are seeing a blank screen when opening the Tethr application. We have identified the source of the issue and are working to resolve.

Updates:

  • Time: Nov. 9, 2021, 1:12 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2021, 9:55 p.m.
    Status: Monitoring
    Update: Some users are still reporting issues, a hard refresh of the web browser has resolved the issue. We are also working on a fix on the backend as well. To perform a hard refresh: In Windows use "ctrl + F5" For Mac/Apple use "Apple + R" or "Command + R"
  • Time: Nov. 8, 2021, 9:21 p.m.
    Status: Monitoring
    Update: We have deployed a fix and will continue to monitor it.
  • Time: Nov. 8, 2021, 9:04 p.m.
    Status: Identified
    Update: Some users are seeing a blank screen when opening the Tethr application. We have identified the source of the issue and are working to resolve.

Updates:

  • Time: July 12, 2021, 9:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2021, 7:12 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 12, 2021, 6:27 p.m.
    Status: Investigating
    Update: We have been made aware of an issue with one of our vendors what could cause intermittent connectivity issues when connecting to the Tethr web portal, retries may be successful. We will continue to monitor the issue.

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Frequently Asked Questions - Tethr

Is there a Tethr outage?
The current status of Tethr is: Systems Active
Where can I find the official status page of Tethr?
The official status page for Tethr is here
How can I get notified if Tethr is down or experiencing an outage?
To get notified of any status changes to Tethr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tethr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tethr do?
Tethr is a platform that uses research to analyze customer conversations and provide automated insights.

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