Is there an Trackunit outage?

Trackunit status: Systems Active

Last checked: 8 minutes ago

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Trackunit outages and incidents

Outage and incident data over the last 30 days for Trackunit.

There have been 11 outages or incidents for Trackunit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trackunit

Outlogger tracks the status of these components for Xero:

GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Trackunit Security Advisories Active
Component Status
GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Active
Trackunit Security Advisories Active

Latest Trackunit outages and incidents.

View the latest incidents for Trackunit and check for official updates:

Updates:

  • Time: June 19, 2024, 10:05 p.m.
    Status: Resolved
    Update: Alerts are caught up and no more delays are being observed.
  • Time: June 19, 2024, 7:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 19, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 19, 2024, 3:38 p.m.
    Status: Investigating
    Update: Onei3 trigger data is currently behind and causing delays with alerts notifications and Onei3 Alerts dashboard.

Updates:

  • Time: June 18, 2024, 7:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2024, 7:11 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 18, 2024, 6:58 a.m.
    Status: Investigating
    Update: We are currently experiencing delay in some data streams. We have identified the issue and are working on a fix

Updates:

  • Time: June 14, 2024, 2:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 14, 2024, 2:04 a.m.
    Status: Investigating
    Update: The delay in the M series data pipeline has been resolved and the delays had been caught up by 7 pm EST.
  • Time: June 13, 2024, 6:44 p.m.
    Status: Investigating
    Update: This morning around 10 am EST we observed a significant delay in our M series data pipeline effecting about %20 of the devices in that pool. We are seeing delays upwards of 100 mins. We have isolated the issue and are working to address. An update will be provided once we address and see a recovery starting.

Updates:

  • Time: May 30, 2024, 12:25 p.m.
    Status: Resolved
    Update: All systems have caught up.
  • Time: May 30, 2024, 11:48 a.m.
    Status: Investigating
    Update: Streaming export API are up to date - we are still seeing delays in alert processing.
  • Time: May 30, 2024, 11:32 a.m.
    Status: Investigating
    Update: Due to an IRIS infrastructure issue, some customers can experience data delays in Streaming API, Trackunit Manager, Go, and On. Current delay is around 10m.

Updates:

  • Time: May 22, 2024, 2:53 p.m.
    Status: Resolved
    Update: Delay has been processed. Even log table and heat map are now live as well.
  • Time: May 22, 2024, 1:26 p.m.
    Status: Monitoring
    Update: Active events and asset criticalities are now back live. There is still delay on the asset event log table and heatmap. We expect the delay on log table to be resolved in about 1h15m.
  • Time: May 22, 2024, 12:03 p.m.
    Status: Monitoring
    Update: Active events and asset criticalities are now back live. There is still delay on the asset event log table and heatmap.
  • Time: May 22, 2024, 9:13 a.m.
    Status: Monitoring
    Update: We are currently experiencing delays in the eventlog regarding asset events - we are working on the solution. No data has been lost.

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Frequently Asked Questions - Trackunit

Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is here
How can I get notified if Trackunit is down or experiencing an outage?
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