Is there an Trackunit outage?

Trackunit status: Systems Active

Last checked: a minute ago

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Trackunit outages and incidents

Outage and incident data over the last 30 days for Trackunit.

There have been 11 outages or incidents for Trackunit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trackunit

Outlogger tracks the status of these components for Xero:

GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Trackunit Security Advisories Active
Component Status
GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Active
Trackunit Security Advisories Active

Latest Trackunit outages and incidents.

View the latest incidents for Trackunit and check for official updates:

Updates:

  • Time: May 18, 2024, 6:32 a.m.
    Status: Resolved
    Update: The impacted units have been identified and restored in our system.
  • Time: May 18, 2024, 5:52 a.m.
    Status: Identified
    Update: We have registered an issue with a component handling registration of Kin tag and M7 devices. This can cause delays in registrations and data ingestion from these devices.
  • Time: May 18, 2024, 5:52 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 15, 2024, 8:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 15, 2024, 8:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 15, 2024, 8:11 p.m.
    Status: Investigating
    Update: We are currently experiencing up to 10minutes delay in streaming-api. Investigation into the issue is currently in progress.

Updates:

  • Time: May 14, 2024, 6:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 13, 2024, 10:16 a.m.
    Status: Investigating
    Update: GraphQL returns null instead of the desired objects. This affects certain types of queries.

Updates:

  • Time: May 9, 2024, 3:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2024, 3:22 p.m.
    Status: Identified
    Update: The Trackunit Legacy Platform Developer Documentation (dev.trackunit.com) is currently unavailable.

Updates:

  • Time: May 6, 2024, 5:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 6, 2024, 3:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we will monitor the situation for a couple of hours.
  • Time: May 6, 2024, 2:28 p.m.
    Status: Identified
    Update: Some users might experience intermittent issues with access codes on access management devices. We have identifed the issue and are currently working to restore functionality fully.
  • Time: May 6, 2024, 11:05 a.m.
    Status: Identified
    Update: We are currently working to implement a fix for access control in Trackunit manager classic. This is affecting machines with access control enabled.
  • Time: May 6, 2024, 9:28 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that impacts access control machines.

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Frequently Asked Questions - Trackunit

Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is here
How can I get notified if Trackunit is down or experiencing an outage?
To get notified of any status changes to Trackunit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trackunit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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