Is there an Trackunit outage?

Trackunit status: Systems Active

Last checked: 4 minutes ago

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Trackunit outages and incidents

Outage and incident data over the last 30 days for Trackunit.

There have been 11 outages or incidents for Trackunit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trackunit

Outlogger tracks the status of these components for Xero:

GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Trackunit Security Advisories Active
Component Status
GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Active
Trackunit Security Advisories Active

Latest Trackunit outages and incidents.

View the latest incidents for Trackunit and check for official updates:

Updates:

  • Time: May 6, 2024, 9:33 a.m.
    Status: Resolved
    Update: The incident has been resolved. The pipeline has caught up.
  • Time: May 6, 2024, 8:36 a.m.
    Status: Identified
    Update: We are seeing delays for data into Classic Manager and Classic APIs - the delay is currently around 25m.

Updates:

  • Time: April 30, 2024, 9:59 a.m.
    Status: Resolved
    Update: We have implemented a fix and it resolves the issue.
  • Time: April 30, 2024, 8:27 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 30, 2024, 5:07 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 30, 2024, 3:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 30, 2024, 2:46 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 30, 2024, 2:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2024, 1:50 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 30, 2024, 12:59 a.m.
    Status: Investigating
    Update: We are seeing issues displaying groups names in Manager. Some group names display as "Unknown". We are currently investigating the issue.

Updates:

  • Time: April 18, 2024, 7:27 p.m.
    Status: Resolved
    Update: We have successfully resolved the incident and delays are no longer present. Our monitoring systems detected an issue that caused increased latency across our services. The team acted promptly to identify and isolate the source of the problem and have made a change to restore stability.
  • Time: April 18, 2024, 6:34 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 18, 2024, 6:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the situation. The streaming API has recovered and should no longer have any delays.
  • Time: April 18, 2024, 5:23 p.m.
    Status: Investigating
    Update: We are currently experiencing delay of data for devices in IRIS. The delay is currently at around 20 minutes. We are currently investigating the root cause.
  • Time: April 18, 2024, 5:15 p.m.
    Status: Investigating
    Update: Due to an IRIS infrastructure issue, some customers can experience data delays in Trackunit Manager, Go, and On.

Updates:

  • Time: April 17, 2024, 9:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2024, 9:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 17, 2024, 8:19 a.m.
    Status: Investigating
    Update: Due to an infrastructure issue, some users can experience problems with accessing the Trackunit Verify, Trackunit Manager and the Telematics Device API.

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Frequently Asked Questions - Trackunit

Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is here
How can I get notified if Trackunit is down or experiencing an outage?
To get notified of any status changes to Trackunit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Trackunit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here