Trackunit outages and incidents
Outage and incident data over the last 30 days for Trackunit.
There have been 11 outages or incidents for Trackunit in the last 30 days.
Severity Breakdown:
None: 0
Minor: 6
Major: 5
Critical: 0
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Sign Up NowComponents and Services Monitored for Trackunit
Outlogger tracks the status of these components for Xero:
GSM Service Provider
Active
Manager Classic
Active
Onei3
Active
SCOM View
Active
Streaming API
Active
Trackunit API
Active
Trackunit Community
Active
Trackunit Go
Active
Trackunit Help Center
Active
Trackunit Manager
Active
Trackunit On
Active
Trackunit Raw
Active
Trackunit Verify
Active
Trackunit Website
Active
Trackunit Security Advisories
Trackunit Security Advisories
Active
| Component | Status |
|---|---|
| GSM Service Provider | Active |
| Manager Classic | Active |
| Onei3 | Active |
| SCOM View | Active |
| Streaming API | Active |
| Trackunit API | Active |
| Trackunit Community | Active |
| Trackunit Go | Active |
| Trackunit Help Center | Active |
| Trackunit Manager | Active |
| Trackunit On | Active |
| Trackunit Raw | Active |
| Trackunit Verify | Active |
| Trackunit Website | Active |
| Trackunit Security Advisories | Active |
| Trackunit Security Advisories | Active |
Latest Trackunit outages and incidents.
View the latest incidents for Trackunit and check for official updates:
Data delays for TU40x / 50x / 60x units
Description: The incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 6, 2024, 10:07 a.m.
Updates:
-
Time: Feb. 6, 2024, 10:58 a.m.Status: ResolvedUpdate: The incident has been resolved.
-
Time: Feb. 6, 2024, 10:07 a.m.Status: IdentifiedUpdate: Due to an IRIS infrastructure issue, some customers can experience data delays in Trackunit Manager, Go, and On.
We have been experiencing data delays for data going into classic. The issue is now resolved.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Jan. 27, 2024, 8:57 a.m.
Updates:
-
Time: Jan. 27, 2024, 8:57 a.m.Status: ResolvedUpdate: This incident has been resolved.
Data delays for a subset of M7 devices in onei3
Description: During last week we have monitored and the delay is no longer present. No data was lost during this incident, only delayed.
Status: Resolved
Impact: None | Started At: Jan. 26, 2024, 7:27 p.m.
Updates:
-
Time: Feb. 5, 2024, 1:38 p.m.Status: ResolvedUpdate: During last week we have monitored and the delay is no longer present. No data was lost during this incident, only delayed.
-
Time: Jan. 30, 2024, 2:09 p.m.Status: MonitoringUpdate: A change has been deployed to the affected system, which has improved the delay to around on average 5 minutes. We continue to monitor these changes and will take appropiate action to reduce delay even further. This only affects a small subset of devices in the onei3 fleet receiving telematics data delayed. No data is being lost during this incident.
-
Time: Jan. 26, 2024, 7:27 p.m.Status: MonitoringUpdate: A subset of the onei3 fleet are currently experiencing delay in receiving telematics data. The delay are currently at 20 minutes on average and we are aware of the situation. We are currently working to reduce and mitigate the delay, and expect a solution to be implemented by full mid-next week. No data is being lost during this incident, only delayed. We will continue to monitor the situation and update if anything changes.
Degraded performance of Verify
Description: The system is back up and working.
Status: Resolved
Impact: Minor | Started At: Jan. 26, 2024, 3:51 p.m.
Updates:
-
Time: Jan. 26, 2024, 4:56 p.m.Status: ResolvedUpdate: The system is back up and working.
-
Time: Jan. 26, 2024, 4:38 p.m.Status: IdentifiedUpdate: The issue has been identified and and a fix is being deployed. Data should start to roll through again.
-
Time: Jan. 26, 2024, 3:51 p.m.Status: InvestigatingUpdate: We are investigating the degraded performance of verify
Data delays in Classic
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Jan. 23, 2024, 2:28 p.m.
Updates:
-
Time: Jan. 23, 2024, 4:12 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: Jan. 23, 2024, 3:15 p.m.Status: MonitoringUpdate: The catching up is continuing. We are expecting it to be done in 70 minutes.
-
Time: Jan. 23, 2024, 2:40 p.m.Status: IdentifiedUpdate: The issue has been identified and the job is catching up.
-
Time: Jan. 23, 2024, 2:28 p.m.Status: InvestigatingUpdate: Due to an IRIS infrastructure issue, some customers can experience data delays in Classic.
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Frequently Asked Questions - Trackunit
Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is
here
How can I get notified if Trackunit is down or experiencing an outage?
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