Is there an Trackunit outage?

Trackunit status: Systems Active

Last checked: a minute ago

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Trackunit outages and incidents

Outage and incident data over the last 30 days for Trackunit.

There have been 10 outages or incidents for Trackunit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Trackunit

Outlogger tracks the status of these components for Xero:

GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Trackunit Security Advisories Active
Component Status
GSM Service Provider Active
Manager Classic Active
Onei3 Active
SCOM View Active
Streaming API Active
Trackunit API Active
Trackunit Community Active
Trackunit Go Active
Trackunit Help Center Active
Trackunit Manager Active
Trackunit On Active
Trackunit Raw Active
Trackunit Verify Active
Trackunit Website Active
Active
Trackunit Security Advisories Active

Latest Trackunit outages and incidents.

View the latest incidents for Trackunit and check for official updates:

Updates:

  • Time: Jan. 22, 2024, 4:48 p.m.
    Status: Resolved
    Update: All services have caught up with the lag.
  • Time: Jan. 22, 2024, 3:57 p.m.
    Status: Monitoring
    Update: Most of the services have caught up. Classic services and Streaming API v1 are still catching up.
  • Time: Jan. 22, 2024, 2:46 p.m.
    Status: Monitoring
    Update: We are still seeing lag in the pipeline and monitoring it.
  • Time: Jan. 22, 2024, 1:43 p.m.
    Status: Monitoring
    Update: We are still seeing lag in the pipeline and monitoring it.
  • Time: Jan. 22, 2024, 12:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 22, 2024, 12:35 p.m.
    Status: Investigating
    Update: Due to an IRIS infrastructure issue, some customers can experience data delays in Trackunit Manager, Go, and On. We are investigating the issue.

Updates:

  • Time: Jan. 18, 2024, 10:29 p.m.
    Status: Resolved
    Update: We have now caught up and all queues have been processed. Streaming API V2 is operational and no longer have delay affecting it. No data was lost during this incident.
  • Time: Jan. 18, 2024, 10:26 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 18, 2024, 9:07 p.m.
    Status: Monitoring
    Update: We are currently seeing a stable parsing of the queue. The processing is going a little slower than anticipated, but some features of the streaming API has recovered fully. We will continue to monitor the parsing of the remainding queue. Next update: When the queue has been fully processed.
  • Time: Jan. 18, 2024, 8:17 p.m.
    Status: Identified
    Update: A 3rd party vendor has been experiencing network issues. We are currently starting to see recovery, and currently processing the queue left in the system. We estimate that it will take around 1 hour to recover and catch up. There has been no data loss during this event. Customer should be able to ingest data via the streaming API, although delayed.
  • Time: Jan. 18, 2024, 7:43 p.m.
    Status: Identified
    Update: We are still experiencing issues, and no new data are currently being published to streaming API v2. The last data that was transmitted via the streaming api was at 18.35 CET. Currently we are working on confirming with the 3rd party vendor are timelines and recovery. Next update at: 21.40
  • Time: Jan. 18, 2024, 6:51 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with the streaming API v2, which is causing delays in the pipeline. The delay is currently around 1 hour. A 3rd party vendor is currently having issues with a underlying service, which is affecting streaming API V2. Next update 20.50 CET

Updates:

  • Time: Jan. 15, 2024, 9:38 a.m.
    Status: Resolved
    Update: Due to an infrastructure issue, some users have experienced problems using: - Trackunit Verify - Kin tag onboarding - Manager - Trackunit APIs The incident lasted from 9:52 to 10:21 CET. The incident has been resolved.

Updates:

  • Time: Jan. 15, 2024, 12:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 15, 2024, 11:29 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 15, 2024, 9:52 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 15, 2024, 9:52 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 15, 2024, 9:36 a.m.
    Status: Investigating
    Update: Due to an IRIS infrastructure issue, some customers can experience data delay.

Updates:

  • Time: Dec. 19, 2023, 5:04 p.m.
    Status: Resolved
    Update: The issue is resolved and there is no longer delays in processing data from AEMP ISO API imports.
  • Time: Dec. 19, 2023, 4:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 19, 2023, 4:15 p.m.
    Status: Investigating
    Update: We are seeing issues processing data imported from AEMP ISO APIs (fleet snapshots). We are investigating the issue.

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Frequently Asked Questions - Trackunit

Is there a Trackunit outage?
The current status of Trackunit is: Systems Active
Where can I find the official status page of Trackunit?
The official status page for Trackunit is here
How can I get notified if Trackunit is down or experiencing an outage?
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