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Is there an UserVoice outage?

UserVoice status: Systems Active

Last checked: 3 minutes ago

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UserVoice outages and incidents

Outage and incident data over the last 30 days for UserVoice.

There have been 0 outages or incidents for UserVoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UserVoice

Outlogger tracks the status of these components for Xero:

Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active
Component Status
Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active

Latest UserVoice outages and incidents.

View the latest incidents for UserVoice and check for official updates:

Updates:

  • Time: March 22, 2023, 9:26 p.m.
    Status: Resolved
    Update: The cause was identified and the issue has been resolved. Issue: The email template configured for these types of notification emails had an error during editing. Fix: The template has been reverted back to a working version.
  • Time: March 22, 2023, 8:39 p.m.
    Status: Investigating
    Update: The following notification emails are affected (Legacy HelpDesk/Ticketing features are not impacted): - New Comment - Supporter Message - Feature Update - Suggestion AutoResponse - Public Status Update - Internal Status Update - Discovery Account Create - Validation Account Create - Validation Invitation - One:One Comms - Outreach The provider we use to send these emails is currently investigating the issue.

Updates:

  • Time: March 9, 2023, 7:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 9, 2023, 5:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 9, 2023, 5:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 9, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 9, 2023, 7:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 9, 2023, 5:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 9, 2023, 5:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 9, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 21, 2022, 7:53 a.m.
    Status: Resolved
    Update: The issue at cloudflare has now been resolved and all services are operational
  • Time: June 21, 2022, 6:49 a.m.
    Status: Identified
    Update: We are seeing timeouts getting to the portal, admin console, and the api. This is due to an outage in one of our upstream providers. Will update shortly

Updates:

  • Time: June 21, 2022, 7:53 a.m.
    Status: Resolved
    Update: The issue at cloudflare has now been resolved and all services are operational
  • Time: June 21, 2022, 6:49 a.m.
    Status: Identified
    Update: We are seeing timeouts getting to the portal, admin console, and the api. This is due to an outage in one of our upstream providers. Will update shortly

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Frequently Asked Questions - UserVoice

Is there a UserVoice outage?
The current status of UserVoice is: Systems Active
Where can I find the official status page of UserVoice?
The official status page for UserVoice is here
How can I get notified if UserVoice is down or experiencing an outage?
To get notified of any status changes to UserVoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UserVoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UserVoice do?
This software captures and centralizes customer feedback, allowing businesses to prioritize features and innovate efficiently. It also offers customizable roadmaps for product feedback management.

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