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Is there an WePay outage?

WePay status: Systems Active

Last checked: 10 minutes ago

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WePay outages and incidents

Outage and incident data over the last 30 days for WePay.

There have been 0 outages or incidents for WePay in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for WePay

Outlogger tracks the status of these components for Xero:

API Active
Canadian Processing Active
Settlements/Withdrawals Active
UK Processing Active
US Processing Active
Website Active
Component Status
API Active
Canadian Processing Active
Settlements/Withdrawals Active
UK Processing Active
US Processing Active
Website Active

Latest WePay outages and incidents.

View the latest incidents for WePay and check for official updates:

Updates:

  • Time: Aug. 5, 2021, 10:04 p.m.
    Status: Resolved
    Update: We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
  • Time: Aug. 5, 2021, 9:22 p.m.
    Status: Monitoring
    Update: We have confirmed as of 2:14pm PST error rates were resolved. API calls are operating normally at this time. We will continue to monitor the behavior of our services to ensure no further disruption is experienced.
  • Time: Aug. 5, 2021, 9:18 p.m.
    Status: Identified
    Update: We have implemented a fix to address the issue and are seeing error rates return to normal. We are continuing to monitor at this time and confirm the disruption is resolved.
  • Time: Aug. 5, 2021, 9:03 p.m.
    Status: Identified
    Update: We have confirmed the cause of the disruption. We are actively in the process of resolving the issue and will continue to update.
  • Time: Aug. 5, 2021, 8:53 p.m.
    Status: Investigating
    Update: We are currently experiencing a Production outage. We are in the process of investigating the occurrence and will provide additional details shortly.

Updates:

  • Time: June 8, 2021, 5:09 p.m.
    Status: Resolved
    Update: On June 8th, between 2:53 AM - 3:45 AM PST, WePay customers experienced a disruption. During this time both Stage and Production were unavailable due to an outage with our content delivery network provider. This was a significant outage for a major provider and we were one of the impacted services. We confirmed that as of 3:45 AM PST throughput was back to normal.

Updates:

  • Time: April 17, 2021, 4:23 p.m.
    Status: Resolved
    Update: We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
  • Time: April 17, 2021, 3:38 p.m.
    Status: Monitoring
    Update: We are seeing improved performance on Production environment. We are currently seeing API traffic flowing normally as of 7:46AM PST. We will continue to closely monitor for any further disruption.
  • Time: April 17, 2021, 3:08 p.m.
    Status: Monitoring
    Update: We have identified a spike in API errors starting at 7:39am PST. We are actively investigating this issue and will provide an update shortly.

Updates:

  • Time: April 2, 2021, 12:35 a.m.
    Status: Resolved
    Update: We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
  • Time: April 2, 2021, 12:08 a.m.
    Status: Monitoring
    Update: We have implemented a fix to address the issue and are seeing error rates return to normal. We are continuing to monitor at this time and confirm the disruption is resolved.
  • Time: April 1, 2021, 11:43 p.m.
    Status: Identified
    Update: We have confirmed the cause of the disruption. We are actively in the process of resolving the issue and will continue to update.
  • Time: April 1, 2021, 11:30 p.m.
    Status: Investigating
    Update: We are currently experiencing a Production outage. We are in the process of investigating the occurrence and will provide additional details shortly.

Updates:

  • Time: April 1, 2021, 8:38 p.m.
    Status: Resolved
    Update: After additional review, we have identified no further disruption. This issue is resolved.
  • Time: April 1, 2021, 7:37 p.m.
    Status: Monitoring
    Update: We experienced a disruption with an internal service incident and have confirmed that at 12:20 PM PST throughput was normalizing. We are continuing to monitor the issue and confirm the disruption is resolved.
  • Time: April 1, 2021, 7:18 p.m.
    Status: Identified
    Update: We have confirmed the disruption is related to an internal service incident. At this time API calls submitted to Production services are not processing successfully. We are actively in the process of resolving the issue and will continue to update.
  • Time: April 1, 2021, 7 p.m.
    Status: Investigating
    Update: We are currently experiencing a Production outage in our V3 environment. We are in the process of investigating the occurrence and will provide additional details shortly.

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Frequently Asked Questions - WePay

Is there a WePay outage?
The current status of WePay is: Systems Active
Where can I find the official status page of WePay?
The official status page for WePay is here
How can I get notified if WePay is down or experiencing an outage?
To get notified of any status changes to WePay, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of WePay every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does WePay do?
WePay is a secure payment gateway that enables revenue growth without fraud. Its API is designed for ISVs and SaaS, ensuring a secure online payment process.

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