Company Logo

Is there an WePay outage?

WePay status: Systems Active

Last checked: 7 minutes ago

Get notified about any outages, downtime or incidents for WePay and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

WePay outages and incidents

Outage and incident data over the last 30 days for WePay.

There have been 0 outages or incidents for WePay in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for WePay

Outlogger tracks the status of these components for Xero:

API Active
Canadian Processing Active
Settlements/Withdrawals Active
UK Processing Active
US Processing Active
Website Active
Component Status
API Active
Canadian Processing Active
Settlements/Withdrawals Active
UK Processing Active
US Processing Active
Website Active

Latest WePay outages and incidents.

View the latest incidents for WePay and check for official updates:

Updates:

  • Time: Nov. 11, 2021, 5:31 p.m.
    Status: Resolved
    Update: We experienced a partial disruption to payment captures in our V3 Point of Sale environment between 7:14 am and 7:26 am Pacific. During this period, some capture attempts failed, failed attempts should be retried by the platform. We have continued to monitor the behavior of our services and are confident that there is no further disruption. This issue is resolved.
  • Time: Nov. 11, 2021, 4:55 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 11, 2021, 4:02 p.m.
    Status: Identified
    Update: We've identified an issue with our V3 Point of Sale environment and are working to resolve the issue. During this period platforms may experience capture failures with Point of Sale payments.
  • Time: Nov. 11, 2021, 3:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our V3 Point of Sale environment, during this period platforms may experience an interruption with Point of Sale capture attempts.

Updates:

  • Time: Oct. 19, 2021, 7:34 p.m.
    Status: Resolved
    Update: We are currently experiencing a delay with Same-Day Deposits to Chase bank accounts. We expect the pending settlements to complete today, however may require an additional day. For standard withdrawals, most settlements will complete within the standard settlement timeframe. For the remainder, settlement should be completed within 1-2 additional days. We are working on the issue and expect settlement times to return to normal by tomorrow.

Updates:

  • Time: Oct. 18, 2021, 3:33 a.m.
    Status: Resolved
    Update: This issue is resolved.
  • Time: Oct. 18, 2021, 2:46 a.m.
    Status: Monitoring
    Update: We have implemented a fix and confirmed that login behavior has returned to normal. We are continuing to monitor for any additional impact.
  • Time: Oct. 18, 2021, 1:48 a.m.
    Status: Identified
    Update: We are still in the process of implementing a resolution to this issue. No new information is available at this time. We will post as new updates become available.
  • Time: Oct. 18, 2021, 12:48 a.m.
    Status: Identified
    Update: We are still in the process of implementing a resolution to this issue. No new information is available at this time. We will provide our next update at 6:48pm PST.
  • Time: Oct. 17, 2021, 11:48 p.m.
    Status: Identified
    Update: We are still in the process of implementing a resolution to this issue. No new information is available at this time. We will provide our next update at 5:48pm PST.
  • Time: Oct. 17, 2021, 10:48 p.m.
    Status: Identified
    Update: We are still in the process of implementing a resolution to this issue. No new information is available at this time. We will provide our next update at 4:48pm PST.
  • Time: Oct. 17, 2021, 10:28 p.m.
    Status: Identified
    Update: We have identified the issue and are in the process of working towards a resolution.
  • Time: Oct. 17, 2021, 10:09 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent Merchant Center login issues. During this time you may be unable to log into the Partner or Merchant Center. We are in the process of further investigating the issue and will provide additional updates shortly.

Updates:

  • Time: Aug. 21, 2021, 3:52 a.m.
    Status: Resolved
    Update: We experienced elevated error responses to our V3 POST /payments endpoint between 7:49 and 8:21 PM PST. As of 8:22 PM PST, traffic normalized, the issue is resolved.
  • Time: Aug. 21, 2021, 3:36 a.m.
    Status: Monitoring
    Update: As of 8:22 PM PST traffic has normalized to V3 POST /payments. We are continuing to monitor our production environment at this time.
  • Time: Aug. 21, 2021, 3:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue causing increased failures to our V3 POST /payments endpoint. During this time V3 platforms may notice failures calling POST /payments.

Updates:

  • Time: Aug. 18, 2021, 12:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2021, 11:15 p.m.
    Status: Monitoring
    Update: We have confirmed that API traffic is operating normally and the elevated error rate was resolved at 3:30PM PST. Additionally, we have implemented a change to resolve issues with accessing the Merchant and Partner Center at 4:01PM PST. Customers should be able to access both successfully at this time. We will continue to closely monitor for any further disruption.
  • Time: Aug. 17, 2021, 10:39 p.m.
    Status: Investigating
    Update: We have implemented a change to resolve the spike in V3 API errors. We have confirmed that API traffic is normalizing. Customers may still experience difficulty in accessing the Merchant and Partner Center. We are actively investigating and will update shortly.
  • Time: Aug. 17, 2021, 10:18 p.m.
    Status: Investigating
    Update: We are working to resolve as quickly as possible. We apologize for any impact you are currently experiencing. We will continue to provide updates until resolved.
  • Time: Aug. 17, 2021, 10:17 p.m.
    Status: Investigating
    Update: We are currently investigating and will provide more info soon.
  • Time: Aug. 17, 2021, 9:43 p.m.
    Status: Investigating
    Update: We have identified a spike in V3 API errors which may result in some API calls failing to process successfully. In addition, some users may experience difficulty accessing their Merchant and Partner Center. We are actively investigating and will provide an update shortly.

Check the status of similar companies and alternatives to WePay

Sage
Sage

Issues Detected

Xero
Xero

Issues Detected

Payoneer
Payoneer

Systems Active

Carta
Carta

Systems Active

Intralinks
Intralinks

Systems Active

insightsoftware
insightsoftware

Systems Active

Chargebee
Chargebee

Systems Active

Blend
Blend

Systems Active

Datasite
Datasite

Systems Active

Spendesk
Spendesk

Systems Active

FloQast

Systems Active

Alloy
Alloy

Systems Active

Frequently Asked Questions - WePay

Is there a WePay outage?
The current status of WePay is: Systems Active
Where can I find the official status page of WePay?
The official status page for WePay is here
How can I get notified if WePay is down or experiencing an outage?
To get notified of any status changes to WePay, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of WePay every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does WePay do?
WePay is a secure payment gateway that enables revenue growth without fraud. Its API is designed for ISVs and SaaS, ensuring a secure online payment process.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free