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Outage and incident data over the last 30 days for Workato US.
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Component | Status |
---|---|
Email notifications | Active |
Website | Active |
Recipe runtime | Active |
API gateway | Active |
On-premise connectivity | Active |
Recipe job execution | Active |
Webhook ingestion | Active |
Workbot | Active |
Workbot for Slack | Active |
Workbot for Teams | Active |
Workbot for Workplace | Active |
View the latest incidents for Workato US and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Nov. 15, 2024, 9:24 a.m.
Description: Our service provider has notified us that their service has been restored. Customers should now be able to open chats with Workato Support. Please submit a ticket if you continue to experience issues at https://support.workato.com.
Status: Resolved
Impact: None | Started At: Nov. 5, 2024, 5:05 a.m.
Description: On October 29th, 2024, between approximately 06:49 AM and 07:57 AM PDT, the Workato platform experienced a degradation in its job processing service. Customers may have observed database connector actions failing with an error message of "Internal Error," leading to job failures. The issue has been resolved and customers may repeat failed jobs as required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.
Status: Resolved
Impact: Minor | Started At: Oct. 29, 2024, 3 p.m.
Description: After further monitoring, this incident is now considered resolved. Webhook processing latency has returned to normal, and customers should no longer experience any delays in processing webhook events. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Status: Resolved
Impact: Minor | Started At: Oct. 25, 2024, 4:16 p.m.
Description: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
Status: Resolved
Impact: None | Started At: Oct. 21, 2024, 10:31 a.m.
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