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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: 3 minutes ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 3 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: Oct. 18, 2024, 7:29 p.m.
    Status: Resolved
    Update: On October 18, 2024, between approximately 07:14 AM and 07:30 AM PDT, the Workato platform experienced a degradation in its job processing service. Customers may have observed job failures with the error message "Internal Error." Due to the nature of the failure, the job details page for a failed job will display the message "No data to show." Trigger events are still stored, and users may repeat a job if necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.

Updates:

  • Time: Oct. 3, 2024, 7:26 p.m.
    Status: Resolved
    Update: On October 3, 2024, between approximately 07:02 AM and 07:10 AM (UTC), the Workato platform experienced an issue with its data encryption service. Customers may have observed job failures with the error message "Internal Error." Due to the nature of the failure, inspecting job details will also not display job failure details and will display the message "No data to show." We can confirm that failed jobs can be repeated. In addition, recipes may have experienced delays in creating jobs. They would instead have generated a job upon receiving the next trigger event, depending on the trigger type and its configuration. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.

Updates:

  • Time: Sept. 17, 2024, 12:08 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
  • Time: Sept. 17, 2024, 10:20 a.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: Sept. 17, 2024, 9:34 a.m.
    Status: Investigating
    Update: We are investigating an incident affecting our HTTP connector. Customers might experience "extraneous characters found in request URL" errors when using HTTP send request actions. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Sept. 11, 2024, 10:12 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
  • Time: Sept. 11, 2024, 10:06 p.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: Sept. 11, 2024, 9:20 p.m.
    Status: Identified
    Update: We have identified the underlying cause of the incident and are working to take remediating steps. We will provide more updates shortly.
  • Time: Sept. 11, 2024, 9:04 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting webhook processing. Customers may observe delays in job creation in recipes with real-time triggers. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Sept. 12, 2024, 5:52 p.m.
    Status: Resolved
    Update: On September 9, 2024, at approximately 12:45 PM (UTC), the Logging Service used by Embedded customers in the Logger by Workato Connector experienced a service degradation. This issue resulted in logs generated by the Logger by Workato step in recipe jobs not being sent to the Workato Logging Service when the "Send to Workato log service" toggle was enabled. The issue was resolved on September 11, 2024, at approximately 10:15 AM (UTC). The Logging Service is now fully operational, and logs are being sent to the Workato Logging Service as expected. At Workato, the performance and reliability of our platform and service are our top priorities, and we apologize for any inconvenience this may have caused. Please contact Support or your assigned CSM if you have any questions or require assistance regarding this incident.

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.

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