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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: 6 minutes ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 3 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: April 14, 2024, 11:08 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. The Email by Workato connector is delivering emails as expected and has cleared the backlog of undelivered emails. Customers may have observed that emails sent from the Workato domain, such as error notifications, team invitations, and password reset emails, were delayed or sent out of order. If you continue to experience any mail delivery issues, please contact Workato Support at support.workato.com.
  • Time: April 14, 2024, 10:45 p.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: April 14, 2024, 10:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the delivery of emails sent by the Email by Workato connector. We will provide additional information as soon as it becomes available.

Updates:

  • Time: April 11, 2024, 5:47 p.m.
    Status: Resolved
    Update: Certain customers on the Workato platform may have experienced job failures between 10:03 UTC and 15:00 UTC due to an issue with an internal database. A small number of jobs may have failed with an error message of "Internal Error," and the job details page for the failed job will display "No data to show" regardless of the workspace's configured data retention period. Customers may be able to repeat any failed jobs but are advised to inspect any connected applications for changes as jobs may have been partially executed and take appropriate corrective measures. We apologize for any inconvenience caused and are taking remediation steps to prevent this issue in the future. Please contact Workato Support at support.workato.com or your assigned CSM if you require further assistance.

Updates:

  • Time: April 5, 2024, 7:54 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: April 5, 2024, 5:14 p.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We will provide additional information as soon as it is available.
  • Time: April 5, 2024, 4:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and will provide additional information as soon as it is available.
  • Time: April 5, 2024, 3:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and will provide additional information as soon as it is available.
  • Time: April 5, 2024, 3:04 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.

Updates:

  • Time: April 5, 2024, 11:56 a.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
  • Time: April 5, 2024, 11:54 a.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: April 5, 2024, 11:28 a.m.
    Status: Identified
    Update: We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.

Updates:

  • Time: April 2, 2024, 9:33 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Customers should now be able to access the Workato FileStorage UI. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: April 2, 2024, 9:25 p.m.
    Status: Monitoring
    Update: Our team has taken steps to restore access to the UI and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: April 2, 2024, 9:14 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the Workato FileStorage UI. Recipes using Workato FileStorage will continue to process jobs normally and are not affected. We will provide additional information as soon as it becomes available.

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.