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Outage and incident data over the last 30 days for Workato US.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Email notifications | Active |
Website | Active |
Recipe runtime | Active |
API gateway | Active |
On-premise connectivity | Active |
Recipe job execution | Active |
Webhook ingestion | Active |
Workbot | Active |
Workbot for Slack | Active |
Workbot for Teams | Active |
Workbot for Workplace | Active |
View the latest incidents for Workato US and check for official updates:
Description: After further monitoring, this incident is now considered resolved. The Email by Workato connector is delivering emails as expected and has cleared the backlog of undelivered emails. Customers may have observed that emails sent from the Workato domain, such as error notifications, team invitations, and password reset emails, were delayed or sent out of order. If you continue to experience any mail delivery issues, please contact Workato Support at support.workato.com.
Status: Resolved
Impact: Minor | Started At: April 14, 2024, 10:36 p.m.
Description: Certain customers on the Workato platform may have experienced job failures between 10:03 UTC and 15:00 UTC due to an issue with an internal database. A small number of jobs may have failed with an error message of "Internal Error," and the job details page for the failed job will display "No data to show" regardless of the workspace's configured data retention period. Customers may be able to repeat any failed jobs but are advised to inspect any connected applications for changes as jobs may have been partially executed and take appropriate corrective measures. We apologize for any inconvenience caused and are taking remediation steps to prevent this issue in the future. Please contact Workato Support at support.workato.com or your assigned CSM if you require further assistance.
Status: Resolved
Impact: Minor | Started At: April 11, 2024, 10 a.m.
Description: After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Status: Resolved
Impact: Minor | Started At: April 5, 2024, 3:04 p.m.
Description: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
Status: Resolved
Impact: Critical | Started At: April 5, 2024, 11:28 a.m.
Description: After further monitoring, this incident is now considered resolved. Customers should now be able to access the Workato FileStorage UI. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Status: Resolved
Impact: Minor | Started At: April 2, 2024, 9:14 p.m.
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