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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: 4 minutes ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 3 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: March 28, 2024, 11:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 28, 2024, 9:46 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 28, 2024, 9:03 a.m.
    Status: Identified
    Update: We have identified the issue that is causing connection errors with the SFTP connector and are working to take remediating steps. We will provide additional information as soon as it becomes available.

Updates:

  • Time: March 7, 2024, 12:12 a.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Recipe steps that use in-memory lookup table formulas should now return the correct results. Customers may need to rerun earlier jobs or take other remediating actions if required as the formula itself did not throw errors during the incident. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: March 6, 2024, 11:59 p.m.
    Status: Monitoring
    Update: Our team has released a fix to remediate the issue and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: March 6, 2024, 11:01 p.m.
    Status: Identified
    Update: Customers may have observed recipe steps using in-memory lookup table formulas return null instead of the expected value. This may have led to runtime errors. We have identified the underlying cause of the issue and are investigating a fix. We will post additional information as soon as it is available.

Updates:

  • Time: March 6, 2024, 8:20 p.m.
    Status: Resolved
    Update: Between 8:41 AM PST and 8:45 AM PST, customers with recipes using the Add Rows or Add Batch of Rows action in the Lookup Tables by Workato connector may have experienced job failures with the error message Internal Error. Customers are requested to repeat any failed jobs that may have occurred during this timeframe. For further assistance, please contact Workato support at support.workato.com.

Updates:

  • Time: March 2, 2024, 11:11 a.m.
    Status: Resolved
    Update: This incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
  • Time: March 2, 2024, 11:10 a.m.
    Status: Identified
    Update: We have identified the incident's underlying cause and are working to take remediating steps. We will provide more updates shortly.
  • Time: March 2, 2024, 11:09 a.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our Platform. We will provide additional information as soon as it becomes available.

Updates:

  • Time: March 1, 2024, 5:25 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Slash commands in Workbot for Slack are now working correctly. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: March 1, 2024, 4:58 p.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: March 1, 2024, 2:23 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 1, 2024, 2:22 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 1, 2024, 2:16 p.m.
    Status: Identified
    Update: We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
  • Time: March 1, 2024, 2:16 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting our platform. Customers might experience an elevated number of dispatch_failed errors using Workbot for Slack. We will provide additional information on all affected components as soon as it becomes available.

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.

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