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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: 6 minutes ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 3 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: Feb. 13, 2024, 5:51 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Customers should no longer experience any delays in job processing. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: Feb. 13, 2024, 5:41 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are observing job processing latency returning to normal. We will continue to monitor the situation and provide additional information as soon as it is available.
  • Time: Feb. 13, 2024, 5:25 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting Job processing. Customers might experience delays processing jobs. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Jan. 24, 2024, 8:45 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. The increase in latency for webhook events and job processing lasted for 30 minutes, from 18:45 UTC to 19:15 UTC. The latency had increased to a maximum of 5 minutes and has subsequently returned to normal. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: Jan. 24, 2024, 7:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 24, 2024, 7:39 p.m.
    Status: Monitoring
    Update: We are currently monitoring an issue affecting recipe job execution and webhook processing. Customers may have experienced delays of up to 5 minutes. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Jan. 18, 2024, 12:33 p.m.
    Status: Resolved
    Update: On January 17th, 2024, at 07:50 AM UTC, a DNS issue impacted calls made to external AWS secret managers within recipes. Some customers might have experienced job failures with "Connection refused" errors in recipes that were using custom connectors to access the AWS secret manager service using external AWS accounts. The issue was resolved at 05:48 AM UTC on January 18th, 2024. At Workato, the performance and reliability of our platform and service are our top priorities, and we apologize for any inconvenience this may have caused. Please contact Support or your assigned CSM if you have any questions or require assistance regarding this incident.

Updates:

  • Time: Jan. 11, 2024, 6:24 p.m.
    Status: Resolved
    Update: On January 11th, around 6:45 AM UTC, a release related to Workato's Lookup Table connector introduced a change in behavior for the Search Entries, Add Entry and Update Entry actions. This change impacted recipes using the aforementioned actions with certain non-string input values in formula mode. As a result, the actions behaved incorrectly without throwing errors. Recipes with this specific configuration may have experienced job errors or downstream logic issues due to the unexpected change in the actions' behavior. The issue was resolved at 12:41 PM UTC by reverting the previously applied change. We advise users to inspect any jobs related to Lookup Tables that were executed during the incident to ensure that they were processed correctly along with any associated lookup table entries. At Workato, the performance and reliability of our platform and service are our top priorities, and we apologize for any inconvenience this may have caused. Please contact Support or your assigned CSM if you have any questions or require assistance regarding this incident.

Updates:

  • Time: Dec. 25, 2023, 10:36 a.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.