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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: a minute ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 2 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: Dec. 6, 2023, 12:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2023, 11:51 a.m.
    Status: Monitoring
    Update: We continue to see improvement and backlogs being processed. We will continue to monitor for any further issues.
  • Time: Dec. 6, 2023, 11:15 a.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: Dec. 6, 2023, 10:49 a.m.
    Status: Identified
    Update: We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.
  • Time: Dec. 6, 2023, 8:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue which is causing delays in processing API requests and recipe job execution. We will provide additional information as soon as it becomes available.
  • Time: Dec. 6, 2023, 6:32 a.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting Workato API Platform recipes with lookup tables. Customers might experience delays processing API Platform requests. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Nov. 8, 2023, 8:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 7:06 a.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: Nov. 7, 2023, 10:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 7, 2023, 10:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the Google Sheets connector. Customers may observe errors in Google Sheets actions with the message "API maximum rate limit reached". We will provide additional information as soon as it becomes available.

Updates:

  • Time: Oct. 4, 2023, 3:19 p.m.
    Status: Resolved
    Update: The issue is resolved. Affected customers should restart their recipes containing the SurveyMonkey trigger/action. There should be no job loss but delay is expected from the period the connector was down.
  • Time: Oct. 3, 2023, 11:39 p.m.
    Status: Identified
    Update: We are continuing to work on remediating steps. We will provide additional information as soon as it becomes available.
  • Time: Oct. 3, 2023, 9:46 p.m.
    Status: Identified
    Update: We are continuing to work on remediating steps. We will provide additional information as soon as it becomes available.
  • Time: Oct. 3, 2023, 7:49 p.m.
    Status: Identified
    Update: We have identified the underlying cause of the incident and we are working to take remediating steps. Recipes with SurveyMonkey triggers will have stopped after 60 consecutive trigger errors and SurveyMonkey connector actions will continue to throw authorization errors. We will provide additional information as soon as it becomes available.
  • Time: Oct. 3, 2023, 6:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our SurveyMonkey connector. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Sept. 28, 2023, 12:47 a.m.
    Status: Resolved
    Update: After further monitoring, this incident is considered resolved. Workato's API Platform service has been restored to full functionality. Users of the API Platform service are requested to retry any requests that may have failed during this period. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: Sept. 27, 2023, 11:59 p.m.
    Status: Monitoring
    Update: We have deployed a fix to resolve the issue and are continuing to monitor API Platform performance.
  • Time: Sept. 27, 2023, 11:23 p.m.
    Status: Identified
    Update: We have identified the issue and are investigating a fix. We will provide additional information as soon as it becomes available.
  • Time: Sept. 27, 2023, 10:44 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. We will provide additional information as soon as it becomes available.
  • Time: Sept. 27, 2023, 10:03 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting the Workato API Platform. Customers might experience 504 Gateway Timeout errors when processing API Platform requests. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Sept. 11, 2023, 7:17 a.m.
    Status: Resolved
    Update: The issue with our Excel connector has been resolved.
  • Time: Sept. 11, 2023, 5:15 a.m.
    Status: Identified
    Update: We have identified the issue with our Excel connector and are investigating a fix. We will provide additional information as soon as it becomes available.
  • Time: Sept. 11, 2023, 4:39 a.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our Excel connector. We will provide additional information as soon as it becomes available.

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.

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