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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 6 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 11 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: June 12, 2024, 11:38 a.m.
    Status: Resolved
    Update: Adobe have now resolved the issue preventing some customers from using Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents . We apologise for any inconvenience caused.
  • Time: June 12, 2024, 9:22 a.m.
    Status: Identified
    Update: We are aware that customers trying to use Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents may be experiencing issues, this is due to an outage that Adobe are experiencing For more information regarding this please refer to the Adobe status page: https://status.adobe.com/ <b>Status Last Reviewed:</b> 10:18 UTC

Updates:

  • Time: June 12, 2024, 7:10 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to enter time in Xero Practice Manager. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. The team are investigating the issue for customers who remain impacted, and are working to resolve this as soon as possible.
  • Time: June 12, 2024, 6:36 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 12, 2024, 5:22 a.m.
    Status: Investigating
    Update: We are aware some customers trying to enter time in Xero Practice Manager are experiencing a loading screen. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 6:36am UTC

Updates:

  • Time: June 12, 2024, 2:27 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to file payruns to IRD in Payroll. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: June 12, 2024, 1:49 a.m.
    Status: Investigating
    Update: We are aware NZ customers trying to file payruns to IRD in Payroll are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 1:48am UTC.

Updates:

  • Time: June 12, 2024, 1:22 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting Australian customers trying to file STP and tax returns in Xero and Xero Tax respective;ly. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.
  • Time: June 12, 2024, 12:40 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 12:40am UTC
  • Time: June 12, 2024, 12:31 a.m.
    Status: Identified
    Update: We have identified what is preventing Australian customers trying to file STP or tax returns in Xero or Xero Tax respectively. This is our top priority and we will update you as soon as we can. It appears this was an issue with the ATO systems which look to be resolving. <b>Status Last Reviewed:</b> 12:30am UTC

Updates:

  • Time: June 11, 2024, 2:54 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting global customers trying to publish reports in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: June 11, 2024, 2:38 a.m.
    Status: Monitoring
    Update: We're aware of an issue with customers being unable to publish reports in Xero. Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 2:38pm UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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