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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 9 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 11 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: June 10, 2024, 1:46 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to invite staff in Xero HQ. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. We apologise for any inconvenience this has caused.
  • Time: June 10, 2024, 1:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 10, 2024, 1 p.m.
    Status: Investigating
    Update: We are aware that customers trying to invite staff in Xero HQ are experiencing problems with buttons being unclickable or pages not loading. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 13:32 UTC.

Updates:

  • Time: June 6, 2024, 9:45 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting Partner tools and Xero Mail. This was caused be a hardware failure and services needed to be reconfigured. We apologise for any inconvenience this has caused.
  • Time: June 6, 2024, 9:12 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 09:12 UTC
  • Time: June 6, 2024, 7:32 a.m.
    Status: Investigating
    Update: We are aware that customers are experiencing issues accessing Practice tools and MFA emails and sending emails from Xero. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 08:55
  • Time: June 6, 2024, 7:23 a.m.
    Status: Investigating
    Update: We are aware that customers are experiencing time outs or issues loading Xero HQ and related products. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 07:22

Updates:

  • Time: June 3, 2024, 8:27 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some global customers trying to open an online invoice in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: June 3, 2024, 8:20 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 8:20pm UTC
  • Time: June 3, 2024, 8:16 p.m.
    Status: Identified
    Update: We have identified what is preventing some global customers from opening an online invoice in Xero. This is our top priority and we will update you as soon as we can. <additional technical detail if appropriate> <b>Status Last Reviewed:</b> 8:15pm UTC

Updates:

  • Time: May 31, 2024, 2:47 a.m.
    Status: Resolved
    Update: Our team has resolved the issue that caused fonts to change in Reports when these were being exported. This issue related to a prior release that was reverted to resolve customer impact. We apologise for any inconvenience this has caused.
  • Time: May 31, 2024, 2:32 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 2.32am UTC
  • Time: May 31, 2024, 2:02 a.m.
    Status: Investigating
    Update: We are aware that there is an issue in Reporting where fonts are changing when reports are exported. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 2.02am UTC

Updates:

  • Time: May 31, 2024, 1:41 a.m.
    Status: Resolved
    Update: IRD have resolved this issue impacting customers from filing through the IRD gateway. We apologise for any inconvenience this has caused.
  • Time: May 31, 2024, 1:11 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the results. <b>Status Last Reviewed:</b> 1.10am UTC
  • Time: May 31, 2024, 1:05 a.m.
    Status: Identified
    Update: The IRD have confirmed that they are currently experiencing an issue with their gateway service. This issue is being worked on as a priority and we hope to have this resolved shortly. We apologise for the inconvenience this has caused. <b>Status Last Reviewed:</b> 1.05am UTC
  • Time: May 31, 2024, 12:54 a.m.
    Status: Investigating
    Update: We are aware NZ customers may currently be experiencing an error relating to the IRD gateway. This may impact customers filings through NZ Tax and NZ Payroll. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 12.53am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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