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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 4 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 11 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: Aug. 6, 2024, 3:21 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to access Hubdoc. We apologise for any inconvenience this has caused. This was caused by a product change, and our team made some system adjustments to resolve the issue.
  • Time: Aug. 6, 2024, 3:07 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 3:07am UTC.
  • Time: Aug. 6, 2024, 2:24 a.m.
    Status: Identified
    Update: We have identified what is preventing customers trying to publish documents to Xero in Hubdoc. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 2:24am UTC.
  • Time: Aug. 6, 2024, 1:55 a.m.
    Status: Investigating
    Update: We are aware customers attempting to access Hubdoc are experiencing errors publishing to Xero. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 1:54am UTC

Updates:

  • Time: Aug. 5, 2024, 12:36 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting global customers experiencing slownes and errors in Xero Practice Manager. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.
  • Time: Aug. 5, 2024, 12:12 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 12:12am UTC
  • Time: Aug. 5, 2024, 12:04 a.m.
    Status: Identified
    Update: We have identified what is impacting global customers trying to navigate in Xero Practice Manager. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 12:04am UTC
  • Time: Aug. 4, 2024, 11:45 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with urgency. <b>Status Last Reviewed:</b> 11:44pm UTC
  • Time: Aug. 4, 2024, 11:16 p.m.
    Status: Investigating
    Update: We are aware some customers trying to navigate in Practice Manager are experiencing an error or loading page. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 11.32pm UTC

Updates:

  • Time: Aug. 4, 2024, 6:53 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to navigate to different areas of Xero. This issue related to a deployment which was causing connectivity issues. We apologise for any inconvenience this has caused.
  • Time: Aug. 4, 2024, 6:27 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 6:26am UTC.
  • Time: Aug. 4, 2024, 6:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this with urgency. We apologise for the inconvenience and thank you for your patience during this time.
  • Time: Aug. 4, 2024, 4:40 a.m.
    Status: Investigating
    Update: Our team are working to identify the cause, we will update here as soon as possible. We are sorry for the inconvenience and thank you for your patience. <b>Status Last Reviewed:</b> 4:40am UTC
  • Time: Aug. 4, 2024, 3:29 a.m.
    Status: Investigating
    Update: We are aware customers trying to manage subscriptions and navigate Xero are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 3:29am UTC

Updates:

  • Time: Aug. 3, 2024, 5:47 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused. This was related to a database issue, and a fix has been implemented to resolve the errors.
  • Time: Aug. 3, 2024, 5:32 p.m.
    Status: Investigating
    Update: We are aware customers trying to access XPM are experiencing errors. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 5:31pm UTC.

Updates:

  • Time: Aug. 1, 2024, 6:58 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting customers trying to send emails from Xero to customers with a BigPond email address. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.
  • Time: Aug. 1, 2024, 6:49 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the results. <b>Status Last Reviewed:</b> 6.49am UTC
  • Time: Aug. 1, 2024, 5:21 a.m.
    Status: Identified
    Update: We have identified what is preventing some emails from being sent to BigPond email addresses. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 5.21am UTC
  • Time: Aug. 1, 2024, 3:52 a.m.
    Status: Investigating
    Update: We are aware that emails are failing to be sent to some customers with a BigPond email address. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 3.54am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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