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Is there an Anaplan outage?

Anaplan status: Systems Active

Last checked: 3 minutes ago

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Anaplan outages and incidents

Outage and incident data over the last 30 days for Anaplan.

There have been 6 outages or incidents for Anaplan in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Anaplan

Outlogger tracks the status of these components for Xero:

Anaplan Amazon Cloud - Australia Active
Anaplan Amazon Cloud - Dedicated Active
Anaplan Amazon Cloud - Europe Active
Anaplan Amazon Cloud Public - Europe Active
Anaplan Amazon Cloud Public - US Active
Anaplan Community Active
Anaplan Data Center - Germany Active
Anaplan Data Center - Netherlands Active
Anaplan Data Center - US East Active
Anaplan Data Center - US West Active
Anaplan Google Cloud - Dedicated Active
Anaplan Google Cloud Public - Canada Active
Anaplan Google Cloud Public - Japan Active
Anaplan Google Cloud Public - Saudi Arabia Active
Anaplan Google Cloud Public - US East Active
Anaplan Learning Center Active
Anaplan Website Active
Integration and Extensions Active
Component Status
Anaplan Amazon Cloud - Australia Active
Anaplan Amazon Cloud - Dedicated Active
Anaplan Amazon Cloud - Europe Active
Anaplan Amazon Cloud Public - Europe Active
Anaplan Amazon Cloud Public - US Active
Anaplan Community Active
Anaplan Data Center - Germany Active
Anaplan Data Center - Netherlands Active
Anaplan Data Center - US East Active
Anaplan Data Center - US West Active
Anaplan Google Cloud - Dedicated Active
Anaplan Google Cloud Public - Canada Active
Anaplan Google Cloud Public - Japan Active
Anaplan Google Cloud Public - Saudi Arabia Active
Anaplan Google Cloud Public - US East Active
Anaplan Learning Center Active
Anaplan Website Active
Integration and Extensions Active

Latest Anaplan outages and incidents.

View the latest incidents for Anaplan and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 1:06 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
  • Time: Nov. 20, 2024, 12:33 p.m.
    Status: Investigating
    Update: General CloudWorks performance has improved and the service now appears to be functioning as expected. Integration back log continues to take time to clear back to normal levels and we are closely monitor activity until it is complete. We will provide an update in 30 minutes or upon resolution.
  • Time: Nov. 20, 2024, 12:08 p.m.
    Status: Investigating
    Update: We are aware of an issue impacting customers’ ability to run CloudWorks integrations in the following region: Anaplan Data Center - Netherlands We continue to investigate the service and corresponding network and infrastructure. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 20, 2024, 11:36 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Updates:

  • Time: Nov. 19, 2024, 8:14 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
  • Time: Nov. 19, 2024, 7:36 p.m.
    Status: Monitoring
    Update: Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
  • Time: Nov. 19, 2024, 7:13 p.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. We are seeing some integrations complete; however, overall performance is degraded. We are currently engaged in a deep dive of the infrastructure that underpins the service. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 19, 2024, 6:43 p.m.
    Status: Investigating
    Update: We are seeing reoccurrence of slowness in CloudWorks integrations. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 19, 2024, 6:25 p.m.
    Status: Monitoring
    Update: Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
  • Time: Nov. 19, 2024, 6:14 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Updates:

  • Time: Nov. 18, 2024, 5:02 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
  • Time: Nov. 18, 2024, 4:02 p.m.
    Status: Monitoring
    Update: Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
  • Time: Nov. 18, 2024, 3:55 p.m.
    Status: Identified
    Update: We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
  • Time: Nov. 18, 2024, 3:49 p.m.
    Status: Investigating
    Update: We are currently investigating an issue resulting in some customers not being able to load models. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Updates:

  • Time: Nov. 13, 2024, 2:10 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
  • Time: Nov. 13, 2024, 1:11 p.m.
    Status: Monitoring
    Update: CloudWorks continues to function as expected. The integration backlog is processing and will take time to clear back to normal levels. We are closely monitoring progress and will provide an update in 60 minutes or upon resolution.
  • Time: Nov. 13, 2024, 12:40 p.m.
    Status: Monitoring
    Update: General CloudWorks performance has improved and the service now appears to be functioning as expected. Integration back log continues to take time to clear back to normal levels and we are closely monitor activity until it is complete. We will provide an update in 30 minutes or upon resolution
  • Time: Nov. 13, 2024, 12:03 p.m.
    Status: Identified
    Update: We have adjusted how we have scaled the resources and are currently monitoring progress. We have seen improvements; however, we expect the integration back log to continue to take time to clear back to normal levels. We are currently assessing further options and will provide an update in 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 11:33 a.m.
    Status: Identified
    Update: We are aware that some CloudWorks and PlanIQ integrations continue to run slowly in Anaplan Data Center - Netherlands. This is due to a build up of integrations while the platform was unavailable. We have adjusted how we have scaled the resources and are currently monitoring progress. We will provide an update in 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 11:02 a.m.
    Status: Identified
    Update: We are aware that some integrations continue to run slowly in Anaplan Data Center - Netherlands. This is due to a build up of integrations while the platform was unavailable. We have scaled up the resources to improve the overall processing time of integrations but have not seen any significant improvement. We are currently assessing further options and will provide an update in 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 10:34 a.m.
    Status: Identified
    Update: We are aware that some integrations continue to run slowly in Anaplan Data Center - Netherlands. This is due to a build up of integrations while the platform was unavailable. We have scaled up the resources to improve the overall processing time of integrations and are currently monitoring progress. We will provide a further update in 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 10:04 a.m.
    Status: Identified
    Update: Some integrations continue to run slowly in the following regions: Anaplan Data Center - Netherlands This is due to a build up of integrations while the platform was unavailable. We are currently processing the backlog and will provide a further update in 30 minutes or upon resolution. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.
  • Time: Nov. 13, 2024, 9:36 a.m.
    Status: Identified
    Update: We are aware that some integrations continue to run slowly in the following regions: Anaplan Data Center - Netherlands This is due to a build up of integrations while the platform was unavailable. We are currently processing the backlog and will provide a further update in 30 minutes or upon resolution. Integrations in Anaplan Data Center - Germany are now running normally. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.
  • Time: Nov. 13, 2024, 9:12 a.m.
    Status: Identified
    Update: We are aware that some integrations are running slowly in the following regions: Anaplan Data Center - Netherlands Anaplan Data Center - Germany This is due to a build up of integrations while the platform was unavailable. We are currently processing the backlog and will provide a further update in 30 minutes or upon resolution. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.
  • Time: Nov. 13, 2024, 8:12 a.m.
    Status: Monitoring
    Update: Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
  • Time: Nov. 13, 2024, 7:38 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 6:59 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 6:30 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 6:01 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 5:29 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 5 a.m.
    Status: Investigating
    Update: Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
  • Time: Nov. 13, 2024, 4:32 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 3:58 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 2:45 a.m.
    Status: Monitoring
    Update: Service has now been restored; you should now be able to resume normal activities. We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
  • Time: Nov. 13, 2024, 2:25 a.m.
    Status: Investigating
    Update: The investigation is still in progress as we see the issue is impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 2:03 a.m.
    Status: Investigating
    Update: We still investigating the issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
  • Time: Nov. 13, 2024, 1:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.

Updates:

  • Time: Nov. 12, 2024, 7:19 a.m.
    Status: Resolved
    Update: Our monitoring system reported a false positive and we treat every incident as a priority while we investigate. We pride ourselves on being transparent, communicative, and proactive. Thank you for choosing Anaplan and we value your partnership. If you have any questions, concerns, or comments, please don't hesitate to contact us at [email protected].
  • Time: Nov. 12, 2024, 7:12 a.m.
    Status: Monitoring
    Update: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

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Frequently Asked Questions - Anaplan

Is there a Anaplan outage?
The current status of Anaplan is: Systems Active
Where can I find the official status page of Anaplan?
The official status page for Anaplan is here
How can I get notified if Anaplan is down or experiencing an outage?
To get notified of any status changes to Anaplan, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Anaplan every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Anaplan do?
Anaplan's connected planning platform enables businesses to strategize and lead in finance, supply chain, and sales for improved performance.

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