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Is there an Zix | AppRiver outage?

Zix | AppRiver status: Systems Active

Last checked: 19 seconds ago

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Zix | AppRiver outages and incidents

Outage and incident data over the last 30 days for Zix | AppRiver.

There have been 3 outages or incidents for Zix | AppRiver in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zix | AppRiver

Outlogger tracks the status of these components for Xero:

CloudAlly Backup Active
Datacenter Active
DNS Hosting Active
Office 365 Active
Erado Archiving Active
Information Archive / ZCP Active
Legacy Archive / ZixArchive Active
Billing Area Active
Customer Portal Active
Partner Portal Active
ZixCentral Active
Legacy Continuty Active
Secure Cloud Email Continuity Active
EMP/DeliverySlip Active
Erado SecureMail (ESM) Active
Hosted SMB Active
Hosted ZixGateway Active
Secure Cloud Email Encryption (AEE/ZEE) Active
ZixPortal Active
Exchange 2013/2016+ (EXG7) Active
Live Chat Active
Phone System Active
Support Ticketing System Active
Email Threat Protection Active
Zix Protect/Spam Stops Here Active
Component Status
CloudAlly Backup Active
Datacenter Active
DNS Hosting Active
Office 365 Active
Active
Erado Archiving Active
Information Archive / ZCP Active
Legacy Archive / ZixArchive Active
Active
Billing Area Active
Customer Portal Active
Partner Portal Active
ZixCentral Active
Active
Legacy Continuty Active
Secure Cloud Email Continuity Active
Active
EMP/DeliverySlip Active
Erado SecureMail (ESM) Active
Hosted SMB Active
Hosted ZixGateway Active
Secure Cloud Email Encryption (AEE/ZEE) Active
ZixPortal Active
Active
Exchange 2013/2016+ (EXG7) Active
Active
Live Chat Active
Phone System Active
Support Ticketing System Active
Active
Email Threat Protection Active
Zix Protect/Spam Stops Here Active

Latest Zix | AppRiver outages and incidents.

View the latest incidents for Zix | AppRiver and check for official updates:

Updates:

  • Time: Sept. 9, 2024, 12:47 p.m.
    Status: Resolved
    Update: Engineering has not been able to identify any connection issues on the Exchange platform at this time. As we have not received any further reports, we are continuing to monitor the platform and working with the reported customers individually.
  • Time: Sept. 6, 2024, 8:48 p.m.
    Status: Monitoring
    Update: Engineering has not been able to identify any connection issues on the Exchange platform at this time. As we have not received any further reports, we are continuing to monitor the platform and working with the reported customers individually.
  • Time: Sept. 5, 2024, 5:44 p.m.
    Status: Investigating
    Update: We are receiving some reports of Outlook and OWA connection issues in the Germany location. Our engineers are investigating.

Updates:

  • Time: Sept. 10, 2024, 3:50 p.m.
    Status: Resolved
    Update: The restrictions from Facebook have been lifted. If you are still experiencing issues please contact support.
  • Time: Sept. 3, 2024, 5:12 p.m.
    Status: Investigating
    Update: Facebook has restricted the install of the Facebook application, preventing any new customer installs. We have raised a high severity issue and are in contact with Facebook (META) to get this resolved.

Updates:

  • Time: Aug. 22, 2024, 3:57 p.m.
    Status: Resolved
    Update: The issue has been resolved. If you are still experiencing issues please reach out to support,
  • Time: Aug. 22, 2024, 2:48 p.m.
    Status: Investigating
    Update: We have been made aware that the DKIM tab within our Secure Cloud platform is not displaying. We have raised a high severity ticket and our engineers are actively investigating.

Updates:

  • Time: Aug. 22, 2024, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2024, 8:11 p.m.
    Status: Monitoring
    Update: The issue is now resolved
  • Time: Aug. 22, 2024, 12:58 p.m.
    Status: Monitoring
    Update: This issue should now be resolved. We are currently monitoring.
  • Time: Aug. 21, 2024, 8:21 p.m.
    Status: Identified
    Update: We are getting confirmation of some mailboxes successfully reconnecting. Our engineering team is continuing to restore connections to any remaining mailboxes that have been impacted.
  • Time: Aug. 21, 2024, 4 p.m.
    Status: Investigating
    Update: We are receiving reports of some mailboxes experiencing connection errors for Global Relay journaling. Our engineering team is actively investigating the issue. We will provide an update as soon as possible.

Updates:

  • Time: Aug. 21, 2024, 12:28 p.m.
    Status: Resolved
    Update: We have confirmed the issue was resolved as of 8/20 at 8:30 PM CST.
  • Time: Aug. 21, 2024, 2:23 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 20, 2024, 11:57 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Zix | AppRiver

Is there a Zix | AppRiver outage?
The current status of Zix | AppRiver is: Systems Active
Where can I find the official status page of Zix | AppRiver?
The official status page for Zix | AppRiver is here
How can I get notified if Zix | AppRiver is down or experiencing an outage?
To get notified of any status changes to Zix | AppRiver, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zix | AppRiver every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zix | AppRiver do?
AppRiver, an OpenText company, offers productivity, compliance, and resiliency tools to help MSPs and SMBs transform their business profitably as a Microsoft Solutions Partner.

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