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Is there an AssemblyAI outage?

AssemblyAI status: Systems Active

Last checked: 20 seconds ago

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AssemblyAI outages and incidents

Outage and incident data over the last 30 days for AssemblyAI.

There have been 1 outages or incidents for AssemblyAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AssemblyAI

Outlogger tracks the status of these components for Xero:

Billing Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Dashboard Active
Playground Active
Website Active
Component Status
Billing Active
Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Active
Dashboard Active
Playground Active
Website Active

Latest AssemblyAI outages and incidents.

View the latest incidents for AssemblyAI and check for official updates:

Updates:

  • Time: Aug. 23, 2024, 8:14 p.m.
    Status: Resolved
    Update: We had an incident earlier this morning, from 8:54 am to 8:59 am PT, where requests to the /upload endpoint were not completing successfully. Requests made during this time would have encountered 503 errors. This issue was resolved at 8:59 am PT and we have continued to see good performance since that time.

Updates:

  • Time: Aug. 6, 2024, 5:47 p.m.
    Status: Resolved
    Update: We have continued to see good performance since the fix was rolled out and are now marking this issue as resolved.
  • Time: Aug. 6, 2024, 4:40 p.m.
    Status: Monitoring
    Update: We have released a fix to address the issues that were affecting the /upload endpoint. We will continue to monitor traffic to ensure good performance but this fix looks to have resolved the issues.
  • Time: Aug. 6, 2024, 4:11 p.m.
    Status: Identified
    Update: We have identified an issue that is sometimes causing 401 errors to be returned for POST requests to the /upload endpoint. Our team has a fix in place for this issue and is currently working to deploy it to our Production servers.

Updates:

  • Time: July 7, 2024, 6:48 a.m.
    Status: Resolved
    Update: This incident has been resolved. We will be reaching out to affected customers as we reprocess the failed usage tracking.
  • Time: July 7, 2024, 6:48 a.m.
    Status: Resolved
    Update: This incident has been resolved. We will be reaching out to affected customers as we reprocess the failed usage tracking.
  • Time: July 7, 2024, 6:36 a.m.
    Status: Monitoring
    Update: Our Billing service performance was severely degraded preventing billing events from being sent between 5:03 ~ 5:30 UTC. Performance has since recovered and we are monitoring this incident for now.
  • Time: July 7, 2024, 6:36 a.m.
    Status: Monitoring
    Update: Our Billing service performance was severely degraded preventing billing events from being sent between 5:03 ~ 5:30 UTC. Performance has since recovered and we are monitoring this incident for now.

Updates:

  • Time: June 21, 2024, 4:07 p.m.
    Status: Resolved
    Update: The issue that our billing provider was experiencing has now been fixed. Payments are once again processing successfully and we have verified that account balances for previously affected accounts are now correct.
  • Time: June 21, 2024, 1:02 a.m.
    Status: Identified
    Update: The root cause has been identified and a fix is being tested which will mitigate the Billing issues.
  • Time: June 21, 2024, 12:56 a.m.
    Status: Investigating
    Update: Our billing provider is currently experiencing issues which in some cases, are preventing users from seeing available credits and new credit purchases. They are working to resolve this issue and we will have an update as soon as possible.

Updates:

  • Time: June 21, 2024, 4:07 p.m.
    Status: Resolved
    Update: The issue that our billing provider was experiencing has now been fixed. Payments are once again processing successfully and we have verified that account balances for previously affected accounts are now correct.
  • Time: June 21, 2024, 1:02 a.m.
    Status: Identified
    Update: The root cause has been identified and a fix is being tested which will mitigate the Billing issues.
  • Time: June 21, 2024, 12:56 a.m.
    Status: Investigating
    Update: Our billing provider is currently experiencing issues which in some cases, are preventing users from seeing available credits and new credit purchases. They are working to resolve this issue and we will have an update as soon as possible.

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Frequently Asked Questions - AssemblyAI

Is there a AssemblyAI outage?
The current status of AssemblyAI is: Systems Active
Where can I find the official status page of AssemblyAI?
The official status page for AssemblyAI is here
How can I get notified if AssemblyAI is down or experiencing an outage?
To get notified of any status changes to AssemblyAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AssemblyAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AssemblyAI do?
AssemblyAI's Speech AI models transcribe speech to text and extract insights from voice data with industry-leading accuracy.

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