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Is there an AssemblyAI outage?

AssemblyAI status: Systems Active

Last checked: 3 minutes ago

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AssemblyAI outages and incidents

Outage and incident data over the last 30 days for AssemblyAI.

There have been 1 outages or incidents for AssemblyAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for AssemblyAI

Outlogger tracks the status of these components for Xero:

Billing Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Dashboard Active
Playground Active
Website Active
Component Status
Billing Active
Active
Asynchronous API Active
LeMUR Active
Realtime API Active
Active
Compute Instances Active
Container Control Plane Active
Container Registry Active
Database Active
Load Balancers Active
Object Storage Active
Transcription Queue Active
Usage Statistics Bus Active
Usage Statistics Database Active
Active
Dashboard Active
Playground Active
Website Active

Latest AssemblyAI outages and incidents.

View the latest incidents for AssemblyAI and check for official updates:

Updates:

  • Time: May 18, 2024, 5:04 p.m.
    Status: Resolved
    Update: We have continued to see good performance and are now marking this issue resolved.
  • Time: May 18, 2024, 4:54 p.m.
    Status: Monitoring
    Update: We have released a fix for the issue affecting requests that include PII Redaction and Entity Detection and are seeing success rates returning back to the normal range. We are continuing to monitor traffic to ensure continued good performance.
  • Time: May 18, 2024, 4:38 p.m.
    Status: Identified
    Update: We are continuing work to release an update to address this issue.
  • Time: May 18, 2024, 4:25 p.m.
    Status: Identified
    Update: We are current working to address and issue that is causing requests that include PII Redaction and Entity Detection to fail. We have identified the root cause of this issue and are working to release a fix.

Updates:

  • Time: May 18, 2024, 5:04 p.m.
    Status: Resolved
    Update: We have continued to see good performance and are now marking this issue resolved.
  • Time: May 18, 2024, 4:54 p.m.
    Status: Monitoring
    Update: We have released a fix for the issue affecting requests that include PII Redaction and Entity Detection and are seeing success rates returning back to the normal range. We are continuing to monitor traffic to ensure continued good performance.
  • Time: May 18, 2024, 4:38 p.m.
    Status: Identified
    Update: We are continuing work to release an update to address this issue.
  • Time: May 18, 2024, 4:25 p.m.
    Status: Identified
    Update: We are current working to address and issue that is causing requests that include PII Redaction and Entity Detection to fail. We have identified the root cause of this issue and are working to release a fix.

Updates:

  • Time: April 30, 2024, 10:54 p.m.
    Status: Resolved
    Update: We have continued to see LeMUR Basic requests complete as expected since Anthropic addressed the maintenance operation on their end so marking this issue as resolved.
  • Time: April 30, 2024, 10:25 p.m.
    Status: Monitoring
    Update: Anthropic has identified that the increase in errors was caused by a maintenance operation. Success rates have returned to the normal range and we will continue to monitor good performance before marking this issue as resolved.
  • Time: April 30, 2024, 10:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing the majority of requests using LeMUR Basic to error out. This issue appears to be on Anthropic's end with the Claude model. We will provide another update as soon as we learn more.

Updates:

  • Time: April 30, 2024, 10:54 p.m.
    Status: Resolved
    Update: We have continued to see LeMUR Basic requests complete as expected since Anthropic addressed the maintenance operation on their end so marking this issue as resolved.
  • Time: April 30, 2024, 10:25 p.m.
    Status: Monitoring
    Update: Anthropic has identified that the increase in errors was caused by a maintenance operation. Success rates have returned to the normal range and we will continue to monitor good performance before marking this issue as resolved.
  • Time: April 30, 2024, 10:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing the majority of requests using LeMUR Basic to error out. This issue appears to be on Anthropic's end with the Claude model. We will provide another update as soon as we learn more.

Updates:

  • Time: April 12, 2024, 12:21 a.m.
    Status: Resolved
    Update: This issue affecting the application of some payment amounts has been resolved and payments are now being successfully processed and applied to all accounts.
  • Time: April 12, 2024, 12:21 a.m.
    Status: Resolved
    Update: This issue affecting the application of some payment amounts has been resolved and payments are now being successfully processed and applied to all accounts.
  • Time: April 11, 2024, 6:20 p.m.
    Status: Identified
    Update: We are continuing to work to resolve the issue that is sometimes affecting the application of payments to accounts, which is being caused by webhooks from our billing provider not being sent as expected. In the meantime we are manually updating balances as payments are received so there should be little to no customer impact at this point.
  • Time: April 11, 2024, 6:20 p.m.
    Status: Identified
    Update: We are continuing to work to resolve the issue that is sometimes affecting the application of payments to accounts, which is being caused by webhooks from our billing provider not being sent as expected. In the meantime we are manually updating balances as payments are received so there should be little to no customer impact at this point.
  • Time: April 11, 2024, 5:19 p.m.
    Status: Identified
    Update: We are still working to resolve the root cause of the issue but we have manually updated account balances to reflect payments made since the issue began.
  • Time: April 11, 2024, 5:19 p.m.
    Status: Identified
    Update: We are still working to resolve the root cause of the issue but we have manually updated account balances to reflect payments made since the issue began.
  • Time: April 11, 2024, 4:59 p.m.
    Status: Identified
    Update: We have identified and are working to resolve an issue that is preventing account balances from updating to properly reflect recent payments. This issue is only potentially affecting PAYG users who have deposited funds in the last three hours. If you get an error about insufficient funds when trying to use the API and you have recently deposited funds please reach out to our support team at [email protected].
  • Time: April 11, 2024, 4:59 p.m.
    Status: Identified
    Update: We have identified and are working to resolve an issue that is preventing account balances from updating to properly reflect recent payments. This issue is only potentially affecting PAYG users who have deposited funds in the last three hours. If you get an error about insufficient funds when trying to use the API and you have recently deposited funds please reach out to our support team at [email protected].

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Frequently Asked Questions - AssemblyAI

Is there a AssemblyAI outage?
The current status of AssemblyAI is: Systems Active
Where can I find the official status page of AssemblyAI?
The official status page for AssemblyAI is here
How can I get notified if AssemblyAI is down or experiencing an outage?
To get notified of any status changes to AssemblyAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of AssemblyAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does AssemblyAI do?
AssemblyAI's Speech AI models transcribe speech to text and extract insights from voice data with industry-leading accuracy.

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