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Is there an Nutanix outage?

Nutanix status: Systems Active

Last checked: 9 minutes ago

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Nutanix outages and incidents

Outage and incident data over the last 30 days for Nutanix.

There have been 0 outages or incidents for Nutanix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutanix

Outlogger tracks the status of these components for Xero:

Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Beam Government (beam.nutanix.us) Active
Component Status
Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Active
Beam Government (beam.nutanix.us) Active

Latest Nutanix outages and incidents.

View the latest incidents for Nutanix and check for official updates:

Updates:

  • Time: Nov. 7, 2021, 10:25 a.m.
    Status: Resolved
    Update: We have resolved the issue and users can now start new sessions again and admin access to the affected Frame Dashboard pages has been restored. The root cause was related to how some of our more recently updated backend services were affected by the US daylight savings time change. Note, that users already in sessions at the start of the incident were not affected by this issue.
  • Time: Nov. 7, 2021, 9:46 a.m.
    Status: Investigating
    Update: We are currently seeing that access to Frame services are being impacted across multiple regions. Symptoms include inability to start new Frame sessions, view the Status page in the Frame Dashboard, or access the Sandbox page. Users in existing sessions are not affected. We are investigating the situation and will post updates here.

Updates:

  • Time: Nov. 2, 2021, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2021, 9:11 p.m.
    Status: Investigating
    Update: AWS resolved the issue and Frame GovCloud accounts are operating normally again. We will continue to monitor the situation in case any new issues arise and will post updates here.
  • Time: Nov. 2, 2021, 5:52 p.m.
    Status: Investigating
    Update: AWS has reported network connectivity issues in the US-GOV-WEST1 region which affects Frame GovCloud customer accounts using this region. Please refer to the AWS status page for the latest information: https://status.aws.amazon.com/govcloud

Updates:

  • Time: Sept. 30, 2021, 10:56 a.m.
    Status: Resolved
    Update: The issue with listing accounts in the Admin UI is resolved. We will continue to monitor the situation and post any updates in case of any new issues.
  • Time: Sept. 30, 2021, 10:41 a.m.
    Status: Investigating
    Update: We are seeing issues with listing Frame accounts on the admin UI. Ongoing sessions are not being interrupted. We are investigating the issue and will post updates here.

Updates:

  • Time: Sept. 29, 2021, 10:20 p.m.
    Status: Resolved
    Update: The issue which was causing intermittent performance has been mitigated. The Nutanix Frame Platform is working as expected.
  • Time: Sept. 29, 2021, 4:16 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent performance issues due to an outage at one of our service providers, Akamai. This is causing some requests to take a very long time and can cause some actions to time out. In some cases, this can make starting a session take longer than usual, which may cause the session to fail to start. In these cases, please try to start the session again. Once in a session, everything should perform as expected. For more information, please refer to the Akamai Status page. https://etp.status.akamai.com/

Updates:

  • Time: Sept. 20, 2021, 4:35 p.m.
    Status: Resolved
    Update: The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.

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Frequently Asked Questions - Nutanix

Is there a Nutanix outage?
The current status of Nutanix is: Systems Active
Where can I find the official status page of Nutanix?
The official status page for Nutanix is here
How can I get notified if Nutanix is down or experiencing an outage?
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What does Nutanix do?
Nutanix offers a hybrid multicloud solution for cloud infrastructure, providing agility, scalability, and simplicity. Start exploring the future of cloud today.