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Is there an Nutanix outage?

Nutanix status: Systems Active

Last checked: 5 minutes ago

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Nutanix outages and incidents

Outage and incident data over the last 30 days for Nutanix.

There have been 0 outages or incidents for Nutanix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutanix

Outlogger tracks the status of these components for Xero:

Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Beam Government (beam.nutanix.us) Active
Component Status
Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Active
Beam Government (beam.nutanix.us) Active

Latest Nutanix outages and incidents.

View the latest incidents for Nutanix and check for official updates:

Updates:

  • Time: Sept. 20, 2021, 4:31 p.m.
    Status: Resolved
    Update: The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.

Updates:

  • Time: July 22, 2021, 5:10 p.m.
    Status: Resolved
    Update: Clusters Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.
  • Time: July 22, 2021, 4:48 p.m.
    Status: Monitoring
    Update: It appears that Akamai's Edge DNS Service is recovering. Users should now be able to successfully access Clusters. We will continue to monitor the situation and provide relevant updates.
  • Time: July 22, 2021, 4:21 p.m.
    Status: Investigating
    Update: This incident appears to be affecting a wide variety of websites beyond Nutanix. It may be related to an issue with Akamai’s Edge DNS service, which is our upstream provider. Please see this site for details: https://edgedns.status.akamai.com/. We will continue to provide updates as information is made available.
  • Time: July 22, 2021, 4:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 22, 2021, 4:05 p.m.
    Status: Investigating
    Update: Access to Clusters is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.

Updates:

  • Time: July 22, 2021, 5:10 p.m.
    Status: Resolved
    Update: Frame Platform appears to be fully functional. If there are any relevant updates we will provide them as they become available.
  • Time: July 22, 2021, 4:47 p.m.
    Status: Monitoring
    Update: It appears that Akamai's Edge DNS Service is recovering. Users should now be able to successfully access Frame. We will continue to monitor the situation and provide relevant updates.
  • Time: July 22, 2021, 4:22 p.m.
    Status: Investigating
    Update: This incident appears to be affecting a wide variety of websites beyond Nutanix. It may be related to an issue with Akamai’s Edge DNS service, which is our upstream provider. Please see this site for details: https://edgedns.status.akamai.com/. We will continue to provide updates as information is made available.
  • Time: July 22, 2021, 4:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 22, 2021, 4:13 p.m.
    Status: Investigating
    Update: Users who are actively in a Frame session do not appear to be affected. But users trying to access Frame and start a new session may experience issues.
  • Time: July 22, 2021, 4 p.m.
    Status: Investigating
    Update: Access to Frame is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.

Updates:

  • Time: April 2, 2021, 1:27 a.m.
    Status: Resolved
    Update: Azure is reporting that DNS issues are fully mitigated. Frame Accounts deployed on Azure should now be operational. RCA will be provided by Microsoft and should be made available here: https://status.azure.com/en-us/status/history/
  • Time: April 1, 2021, 11:54 p.m.
    Status: Monitoring
    Update: We are seeing more Azure Cloud Accounts recovering and becoming available. Nutanix will continue to monitor the situation and provide any relevant updates.
  • Time: April 1, 2021, 10:53 p.m.
    Status: Identified
    Update: Latest update from Microsoft: "Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue." Nutanix is starting to see some Azure Cloud Accounts coming back online. Please continue to monitor https://status.azure.com for the latest updates.
  • Time: April 1, 2021, 10:16 p.m.
    Status: Investigating
    Update: Per Azure Status: "Engineering is investigating an issue with DNS that is impacting several downstream Azure services."
  • Time: April 1, 2021, 10:11 p.m.
    Status: Investigating
    Update: We are seeing some degraded performance for Frame Accounts running workloads in Microsoft Azure. Issues may include inability to power on VMs or successfully connect to a Frame session. Microsoft has reported an emerging issue at https://status.azure.com. We are still investigating, please monitor Microsoft’s status page and we will also post updates here as we receive more information.

Updates:

  • Time: March 15, 2021, 11:07 p.m.
    Status: Resolved
    Update: Nutanix is no longer seeing any authentication errors related to Azure AD and customer Azure Cloud Accounts have either already recovered or are in the process of recovering and becoming available. We will continue to monitor the situation closely. Please check https://status.azure.com for any updates from Microsoft on this incident.
  • Time: March 15, 2021, 10:33 p.m.
    Status: Monitoring
    Update: Microsoft has deployed the fix to all affected regions and is reporting that error rates with Azure AD-dependent services are starting to decrease. Nutanix is also seeing Frame accounts hosted on Azure starting to recover. Please continue to monitor https://status.azure.com for the latest updates on this incident.
  • Time: March 15, 2021, 9:25 p.m.
    Status: Identified
    Update: Microsoft is currently in the process of rolling out a mitigation worldwide for this issue. Please continue to monitor https://status.azure.com for the latest updates on this incident.
  • Time: March 15, 2021, 9:11 p.m.
    Status: Investigating
    Update: Microsoft has updated the Azure AD incident from 'Warning' to 'Critical' and have identified the underlying cause of the issue. Please continue to monitor https://status.azure.com for the latest updates on this incident.
  • Time: March 15, 2021, 8:37 p.m.
    Status: Investigating
    Update: Frame customers with accounts deployed on Microsoft Azure or using Azure AD for authentication may be experiencing issues logging in with Azure AD or launching new Frame sessions. This appears to be related to the Azure AD outage that Microsoft has recently posted on https://status.azure.com. Below is a copy of the incident post from Microsoft: "Warning: Authentication errors across multiple Microsoft services - Investigating SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams have been engaged and are currently investigating. The next update will be provided in 60 minutes or as events warrant. This message was last updated at 19:58 UTC on 15 March 2021" Nutanix is also investigating the issue and will update this incident with relevant notices. We recommend monitoring both the Nutanix Status page as well as Microsoft Azure Status page for the latest updates.

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Frequently Asked Questions - Nutanix

Is there a Nutanix outage?
The current status of Nutanix is: Systems Active
Where can I find the official status page of Nutanix?
The official status page for Nutanix is here
How can I get notified if Nutanix is down or experiencing an outage?
To get notified of any status changes to Nutanix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutanix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutanix do?
Nutanix offers a hybrid multicloud solution for cloud infrastructure, providing agility, scalability, and simplicity. Start exploring the future of cloud today.

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