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Is there an Nutanix outage?

Nutanix status: Systems Active

Last checked: a minute ago

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Nutanix outages and incidents

Outage and incident data over the last 30 days for Nutanix.

There have been 0 outages or incidents for Nutanix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutanix

Outlogger tracks the status of these components for Xero:

Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Beam Government (beam.nutanix.us) Active
Component Status
Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Active
Beam Government (beam.nutanix.us) Active

Latest Nutanix outages and incidents.

View the latest incidents for Nutanix and check for official updates:

Updates:

  • Time: March 15, 2021, 8:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2021, 8:40 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 15, 2021, 8:11 p.m.
    Status: Monitoring
    Update: An update has been deployed which seems to have resolved this issue. No updates to the Sandbox or re-publishing is required. We will continue to monitor this situation closely. If your users are still experiencing the issue, please have them close their session and start a new session. If the issue persists after starting a new session, please open a support ticket with Nutanix Support.
  • Time: March 15, 2021, 7:17 p.m.
    Status: Identified
    Update: The issue has been identified and a resolution is being implemented.
  • Time: March 15, 2021, 7:17 p.m.
    Status: Investigating
    Update: We have confirmed that there is an application scrolling issue via mouse/trackpad within Frame sessions for users leveraging the latest release of Google Chrome v89.0.4389.90 (released on March 13, 2021). An update to resolve this issue is under development and should be available shortly. An immediate work-around for affected users is to downgrade the Chrome version or use an alternate browser.

Updates:

  • Time: Dec. 30, 2020, 5:41 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Dec. 30, 2020, 4:57 p.m.
    Status: Monitoring
    Update: Login and all functions are now restored. Cloud costs for December are being reprocessed to ensure accuracy and may not correctly report until the backlog is cleared in a few hours. We will continue to monitor.
  • Time: Dec. 30, 2020, 4:03 p.m.
    Status: Investigating
    Update: Users are currently unable to login to the Xi Beam Government platform (beam.nutanix.us). Xi Beam commercial platform is not impacted. We are investigating this issue.

Updates:

  • Time: Dec. 18, 2020, 10:37 p.m.
    Status: Postmortem
    Update: Our initial determination of root cause is that this incident stems from an incident within AWS \(posted at 2:13 p.m PST at [https://status.aws.amazon.com/](https://status.aws.amazon.com/) shortly after our initial post\). The issue affected a single AWS availability zone, used by the Frame platform. Since the Frame platform is deployed across multiple availability zones, the impact was intermittent.
  • Time: Dec. 18, 2020, 10:25 p.m.
    Status: Resolved
    Update: We are no longer seeing the intermittent issues reported. We are continuing to investigate the root cause and will continue to monitor for further issues, but at this point the incident is resolved.
  • Time: Dec. 18, 2020, 10:09 p.m.
    Status: Investigating
    Update: We have taken initial remediation steps and are seeing a reduction in the intermittent issues. We'll continue to monitor and post updates.
  • Time: Dec. 18, 2020, 9:41 p.m.
    Status: Investigating
    Update: We are seeing intermittent issues logging in, starting sessions, and navigating the admin UI. We are investigating the issue and will post updates here.

Updates:

  • Time: Nov. 10, 2020, 4:48 p.m.
    Status: Resolved
    Update: The issue that was preventing some users from being able to access console.nutanix.com and complete some admin tasks has been resolved. We made changes to the affected components about 30 minutes ago and are continuing to monitor the systems. We will post updates here if anything changes.
  • Time: Nov. 10, 2020, 3:37 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution for this issue.
  • Time: Nov. 10, 2020, 3:06 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution for this issue.
  • Time: Nov. 10, 2020, 3:06 p.m.
    Status: Identified
    Update: We are currently experiencing an issue that is causing some front end operations to timeout. This may prevent some users from being able to access console.nutanix.com and may prevent some admin tasks from completing. We have identified the issue and are working to resolve it as soon as possible. Please check back at status.nutanix.com for updates.

Updates:

  • Time: Sept. 29, 2020, 3:27 p.m.
    Status: Postmortem
    Update: Please refer to the summary of the incident and the preliminary root cause provided by Microsoft on their incident history page: [https://status.azure.com/en-us/status/history/](https://status.azure.com/en-us/status/history/) They have also indicated that a full Post Incident Report will be posted within 72 hours. **Summary of Impact to Frame Customers:** Between approximately 21:25 UTC on Sep 28 2020 and 00:23 UTC on Sep 29 2020, a subset of customers using services in the Azure Public and Azure Government clouds may have encountered errors performing operations for a number of Microsoft or Azure services. For Frame customers using Azure AD for user authentication, this meant that some users may not have been able to login and access applications and desktops. For a subset of customers using Azure infrastructure to host Frame workload VMs, operations which require authentication such as provisioning and starting VMs may have been impacted. The Frame platform automatically handled these Azure error conditions and retried affected operations until Azure services recovered. No manual intervention was required by Nutanix Frame operations teams to recover affected customers once Azure services recovered.
  • Time: Sept. 29, 2020, 10:24 a.m.
    Status: Resolved
    Update: Following the https://portal.office.com/servicestatus page, we can see that all of Microsoft's services are operational. According to Microsoft, the final update for the event is: End time: Tuesday, September 29, 2020, at 2:25 AM UTC
  • Time: Sept. 29, 2020, 1:47 a.m.
    Status: Monitoring
    Update: We continue to monitor the situation and continue to see normal operations returning for accounts using Azure services. Microsoft's status page continues to indicate recovery as well. Note that other Microsoft services including Office365/Outlook have been impacted as well - you can see status for these services here: https://portal.office.com/servicestatus
  • Time: Sept. 29, 2020, 12:54 a.m.
    Status: Monitoring
    Update: Microsoft has reported that: "Engineering teams have applied mitigation steps and customers in both the Azure Public and Azure Government clouds should see signs of recovery at this time." We have seen recovery across Frame accounts using Azure and we will continue to monitor the situation. For the latest updates, please continue to reference: https://status.azure.com/en-us/status
  • Time: Sept. 29, 2020, 12:16 a.m.
    Status: Identified
    Update: We are continuing to monitor the situation. Microsoft has expanded the scope of their status page to cover more broad service impacts on Azure Public and Government clouds. However, we have seen improvements in Azure service response with VMs now starting in most regions. We will continue to monitor the services and Azure's overall status.
  • Time: Sept. 28, 2020, 10:31 p.m.
    Status: Identified
    Update: Frame customers using Azure or Azure Government may experience issues booting VMs or starting new sessions. We have also received reports of other Microsoft services being impacted. Note that users already in a Frame session are not impacted. Also, customers running on AWS, GCP or AHV are not impacted.
  • Time: Sept. 28, 2020, 10:15 p.m.
    Status: Identified
    Update: We are seeing impacts to other Azure Services as well. Please continue to monitor our status page and the Azure status page for updates.
  • Time: Sept. 28, 2020, 10:14 p.m.
    Status: Identified
    Update: This issue also affects customers using Xi Government Cloud with Azure Active Directory.
  • Time: Sept. 28, 2020, 10:13 p.m.
    Status: Identified
    Update: Microsoft Azure has reported that customers using Azure Active Directory may experience HTTP 503 errors when accessing the Azure portal. More information can be found on the Azure status page at https://status.azure.com/en-us/status If you are using Azure AD with Frame please refer to the site above for updates.

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Frequently Asked Questions - Nutanix

Is there a Nutanix outage?
The current status of Nutanix is: Systems Active
Where can I find the official status page of Nutanix?
The official status page for Nutanix is here
How can I get notified if Nutanix is down or experiencing an outage?
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What does Nutanix do?
Nutanix offers a hybrid multicloud solution for cloud infrastructure, providing agility, scalability, and simplicity. Start exploring the future of cloud today.

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