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Is there an Brandwatch outage?

Brandwatch status: Systems Active

Last checked: 2 minutes ago

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Brandwatch outages and incidents

Outage and incident data over the last 30 days for Brandwatch.

There have been 6 outages or incidents for Brandwatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Brandwatch

Outlogger tracks the status of these components for Xero:

Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active
Component Status
Active
Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active

Latest Brandwatch outages and incidents.

View the latest incidents for Brandwatch and check for official updates:

Updates:

  • Time: Feb. 26, 2024, 11:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 11:30 a.m.
    Status: Monitoring
    Update: Functionality to the Customer Support chat bubble for Social Media Management has now been restored.
  • Time: Feb. 22, 2024, 9:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 22, 2024, 9:24 a.m.
    Status: Identified
    Update: We are currently experiencing problems with our Customer Support chat bubble in Social Media Management. Brandwatch Customer Support is currently not able to process queries coming in through the chat function. This has been caused by an outage at our third party vendor. We appreciate your patience while we wait for the function to be restored back to full functionality. Please note that Customer Support for Social Media Management can still be reached by email at [email protected]

Updates:

  • Time: Feb. 16, 2024, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 16, 2024, 6:44 a.m.
    Status: Monitoring
    Update: A fix has been implemented and are monitoring the situation. We apologise for any inconvenience caused and thank you for your continued patience.
  • Time: Feb. 16, 2024, 3:42 a.m.
    Status: Investigating
    Update: We are currently aware of an issue affecting Instagram Publishing. Our Development Team is investigating. We thank you for your patience and apologise for any inconvenience this causes.

Updates:

  • Time: Feb. 13, 2024, 9:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 8, 2024, 10:32 p.m.
    Status: Monitoring
    Update: Most streams are back to normal, although some metrics might still experience delays.
  • Time: Feb. 8, 2024, 9:13 p.m.
    Status: Identified
    Update: Data streams have improved and tend towards normalization; we expect issues to fully resolve over the next few hours.
  • Time: Feb. 8, 2024, 9:33 a.m.
    Status: Investigating
    Update: Our data partner has reported a delay in their data collection. Affected sources include Reddit, YouTube, as well as some blogs and news sources. Other data sources are not impacted and there is no data loss.

Updates:

  • Time: Feb. 1, 2024, 12:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 31, 2024, 9:05 p.m.
    Status: Investigating
    Update: Our data partner has reported a delay in their data collection that is resulting in delays for Reddit content. Other data sources are not impacted and there is no data loss.

Updates:

  • Time: Jan. 24, 2024, 4:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 24, 2024, 4:29 p.m.
    Status: Monitoring
    Update: The fix has been deployed, and we are monitoring the results.
  • Time: Jan. 24, 2024, 3:32 p.m.
    Status: Identified
    Update: Our Engineering team has identified the problem and a fix will be live shortly.

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Frequently Asked Questions - Brandwatch

Is there a Brandwatch outage?
The current status of Brandwatch is: Systems Active
Where can I find the official status page of Brandwatch?
The official status page for Brandwatch is here
How can I get notified if Brandwatch is down or experiencing an outage?
To get notified of any status changes to Brandwatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Brandwatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Brandwatch do?
Brandwatch is a social suite that enables businesses to quickly understand and engage with their customers on social media.

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