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Is there an Brandwatch outage?

Brandwatch status: Systems Active

Last checked: 4 minutes ago

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Brandwatch outages and incidents

Outage and incident data over the last 30 days for Brandwatch.

There have been 6 outages or incidents for Brandwatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Brandwatch

Outlogger tracks the status of these components for Xero:

Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active
Component Status
Active
Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active

Latest Brandwatch outages and incidents.

View the latest incidents for Brandwatch and check for official updates:

Updates:

  • Time: Jan. 24, 2024, 10:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 24, 2024, 5:42 a.m.
    Status: Investigating
    Update: We are aware of an issue with all TikTok posts failing to publish, and an 'internal failure' message shown as the cause. Our Development team have been notified, and will provide all updates on this issue as soon as they are available. Publishing content to other networks is working as normal. We apologise for any inconvenience and frustration caused. Thank you.

Updates:

  • Time: Jan. 24, 2024, 5:40 a.m.
    Status: Resolved
    Update: Our Publish module appears to be loading as normal following our earlier fix implementation. We ask that any users still encountering issues accessing their Publish calendar contact our Support team, so that we can investigate further as needed. We thank you for your ongoing patience and apologise again for any frustration caused.
  • Time: Jan. 23, 2024, 3:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 23, 2024, 12:52 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 24, 2024, 5:38 a.m.
    Status: Resolved
    Update: All Publish campaigns appear to be accessible as normal following our earlier fix implementation. We ask that any users still encountering issues opening new or existing campaigns contact our Support team, so that we can investigate further as needed. We thank you for your ongoing patience and apologise again for any frustration caused.
  • Time: Jan. 23, 2024, 12:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 23, 2024, 12:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 23, 2024, 9:37 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 22, 2024, 6:03 p.m.
    Status: Investigating
    Update: An error may appear when creating or accessing campaigns in the Publish module. We are currently investigating the behavior.

Updates:

  • Time: Jan. 22, 2024, 9:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 22, 2024, 4:32 a.m.
    Status: Investigating
    Update: We are currently aware of an issue impacting some users when accessing Query or Dashboard data and are investigating this issue. We apologise for any inconvenience this causes.

Updates:

  • Time: Jan. 22, 2024, 10:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 22, 2024, 8:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 21, 2024, 10:43 p.m.
    Status: Investigating
    Update: An error with our URL Shortener may result in Link Posts failing to publish across all networks. We are currently investigating this behaviour. We sincerely apologise for the inconvenience this causes.

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Frequently Asked Questions - Brandwatch

Is there a Brandwatch outage?
The current status of Brandwatch is: Systems Active
Where can I find the official status page of Brandwatch?
The official status page for Brandwatch is here
How can I get notified if Brandwatch is down or experiencing an outage?
To get notified of any status changes to Brandwatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Brandwatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Brandwatch do?
Brandwatch is a social suite that enables businesses to quickly understand and engage with their customers on social media.

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