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Is there an Chameleon outage?

Chameleon status: Systems Active

Last checked: 6 minutes ago

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Chameleon outages and incidents

Outage and incident data over the last 30 days for Chameleon.

There have been 0 outages or incidents for Chameleon in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chameleon

Outlogger tracks the status of these components for Xero:

Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active
Component Status
Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active

Latest Chameleon outages and incidents.

View the latest incidents for Chameleon and check for official updates:

Updates:

  • Time: Jan. 11, 2023, 12:24 a.m.
    Status: Resolved
    Update: At around 11am PST today the Chameleon team released an update to our iFrame support that was intended to provide better support for multiple-layers of iFrames that show Chameleon Tours. For a small number of customers that had iFrames configured with subdomain origins may have seen errors reported from the Chameleon script attempting to access iFrames improperly. The change was reverted at 2:53pm PST with the release of the new feature coming at a later date.

Updates:

  • Time: Jan. 11, 2023, 12:24 a.m.
    Status: Resolved
    Update: At around 11am PST today the Chameleon team released an update to our iFrame support that was intended to provide better support for multiple-layers of iFrames that show Chameleon Tours. For a small number of customers that had iFrames configured with subdomain origins may have seen errors reported from the Chameleon script attempting to access iFrames improperly. The change was reverted at 2:53pm PST with the release of the new feature coming at a later date.

Updates:

  • Time: Jan. 6, 2023, 3:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 6, 2023, 3:08 p.m.
    Status: Identified
    Update: We're restoring scheduled publishing / unpublishing to realtime and will be caught back up shortly

Updates:

  • Time: Jan. 6, 2023, 3:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 6, 2023, 3:08 p.m.
    Status: Identified
    Update: We're restoring scheduled publishing / unpublishing to realtime and will be caught back up shortly

Updates:

  • Time: Dec. 18, 2022, 5:09 a.m.
    Status: Resolved
    Update: As of 7PM pacific time Friday night transactional email services was restored and the pending deliveries were delivered albeit delayed.
  • Time: Dec. 16, 2022, 10:34 p.m.
    Status: Identified
    Update: The Postmark team continues to work on this => update here https://ea5d5bbc.sorryapp.com/ We have seen some transactional emails being delivered but not yet back to 100%.
  • Time: Dec. 16, 2022, 9:28 p.m.
    Status: Identified
    Update: Postmark confirmed it's upstream from them at the deliverability service -- emails will be sent as the upstream provider comes back from this incident.
  • Time: Dec. 16, 2022, 8:23 p.m.
    Status: Investigating
    Update: Transactional emails (Magic links, Data export completion, Invites, etc.) are not being delivered at the moment. We've identified an issue with out email provider and are in contact with them and are following along here => https://status.postmarkapp.com/ which also appears to be having issues. Support email and everything else Chameleon is not affected by this -- reach out to us via [email protected] with anything that needs our urgent attention.

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Frequently Asked Questions - Chameleon

Is there a Chameleon outage?
The current status of Chameleon is: Systems Active
Where can I find the official status page of Chameleon?
The official status page for Chameleon is here
How can I get notified if Chameleon is down or experiencing an outage?
To get notified of any status changes to Chameleon, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chameleon every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chameleon do?
Chameleon's software empowers SaaS teams with control, configuration, and customization to improve in-product UX and drive revenue through user adoption.