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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 4 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: Dec. 6, 2022, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2022, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2022, 10:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 6, 2022, 10:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 6, 2022, 10:08 p.m.
    Status: Identified
    Update: We have identified an issue with certain 2FA configurations that causes a subset of logins to Evolve to fail. We are currently implementing a fix.
  • Time: Dec. 6, 2022, 10:08 p.m.
    Status: Identified
    Update: We have identified an issue with certain 2FA configurations that causes a subset of logins to Evolve to fail. We are currently implementing a fix.

Updates:

  • Time: Sept. 7, 2022, 12:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2022, 12:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2022, 9 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 6, 2022, 9 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 6, 2022, 7:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2022, 7:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2022, 5:46 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2022, 5:46 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2022, 4:39 p.m.
    Status: Investigating
    Update: We are investigating an issue where some users are not able to load dashboards within Evolve.
  • Time: Sept. 6, 2022, 4:39 p.m.
    Status: Investigating
    Update: We are investigating an issue where some users are not able to load dashboards within Evolve.

Updates:

  • Time: Aug. 4, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 4, 2022, 6:50 p.m.
    Status: Monitoring
    Update: The issue that was not allowing some users to connect to CipherHealth's network appears to be resolved, and we are monitoring to ensure full resolution.
  • Time: Aug. 4, 2022, 4:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 4, 2022, 3:54 p.m.
    Status: Investigating
    Update: We are receiving sporadic reports of network timeouts when accessing evolve.cipherhealth.com from some users. Initial investigations are pointing to network issues occurring before customers reach CipherHealth's network. If you are experiencing problems, please reach out to our support team at [email protected] for troubleshooting assistance.

Updates:

  • Time: Aug. 4, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 4, 2022, 6:50 p.m.
    Status: Monitoring
    Update: The issue that was not allowing some users to connect to CipherHealth's network appears to be resolved, and we are monitoring to ensure full resolution.
  • Time: Aug. 4, 2022, 4:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 4, 2022, 3:54 p.m.
    Status: Investigating
    Update: We are receiving sporadic reports of network timeouts when accessing evolve.cipherhealth.com from some users. Initial investigations are pointing to network issues occurring before customers reach CipherHealth's network. If you are experiencing problems, please reach out to our support team at [email protected] for troubleshooting assistance.

Updates:

  • Time: July 18, 2022, 11:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2022, 11:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2022, 10:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 18, 2022, 10:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 18, 2022, 8:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 18, 2022, 8:28 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 18, 2022, 7:48 p.m.
    Status: Monitoring
    Update: We have processed all queued HL7 messages and are monitoring the interfaces and systems as new messages come in.
  • Time: July 18, 2022, 7:48 p.m.
    Status: Monitoring
    Update: We have processed all queued HL7 messages and are monitoring the interfaces and systems as new messages come in.
  • Time: July 18, 2022, 7:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Backlogged HL7 messages are being processed in the order they were received.
  • Time: July 18, 2022, 7:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Backlogged HL7 messages are being processed in the order they were received.
  • Time: July 18, 2022, 6:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 18, 2022, 6:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 18, 2022, 5:49 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing a delay in processing some inbound HL7 messages.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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