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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 30 seconds ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: July 6, 2022, 6:25 p.m.
    Status: Resolved
    Update: Our missed outreach attempts from earlier today have been caught up or are scheduled to do so shortly and our other scheduled attempts are proceeding as expected.
  • Time: July 6, 2022, 6:25 p.m.
    Status: Resolved
    Update: Our missed outreach attempts from earlier today have been caught up or are scheduled to do so shortly and our other scheduled attempts are proceeding as expected.
  • Time: July 6, 2022, 5:01 p.m.
    Status: Monitoring
    Update: We are continuing to catchup on our missed outreach attempts from earlier today and are continuing to monitor the situation. The change made has returned our system to its normal behavior and all outreach attempts are proceeding as expected.
  • Time: July 6, 2022, 5:01 p.m.
    Status: Monitoring
    Update: We are continuing to catchup on our missed outreach attempts from earlier today and are continuing to monitor the situation. The change made has returned our system to its normal behavior and all outreach attempts are proceeding as expected.
  • Time: July 6, 2022, 3:47 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 6, 2022, 3:47 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 6, 2022, 2:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. We have rescheduled all missed Outreach attempts and expect them to be delivered within the next 3 hours.
  • Time: July 6, 2022, 2:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. We have rescheduled all missed Outreach attempts and expect them to be delivered within the next 3 hours.
  • Time: July 6, 2022, 2:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 6, 2022, 2:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 6, 2022, 2:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some outreach attempts were missed (voice & SMS).
  • Time: July 6, 2022, 2:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where some outreach attempts were missed (voice & SMS).

Updates:

  • Time: May 18, 2022, 3:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 18, 2022, 2:48 p.m.
    Status: Monitoring
    Update: An issue has been identified and a fix has been applied. We are monitoring performance.
  • Time: May 18, 2022, 2:16 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with delayed call launching.

Updates:

  • Time: May 18, 2022, 3:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 18, 2022, 2:48 p.m.
    Status: Monitoring
    Update: An issue has been identified and a fix has been applied. We are monitoring performance.
  • Time: May 18, 2022, 2:16 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with delayed call launching.

Updates:

  • Time: April 7, 2022, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved and all delayed report packages have been sent.
  • Time: April 7, 2022, 2:44 p.m.
    Status: Monitoring
    Update: An issue has been identified and a fix has been applied. We are monitoring the results.
  • Time: April 7, 2022, 2:30 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that has delayed scheduled reports and prevents new report packages from being scheduled.

Updates:

  • Time: April 7, 2022, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved and all delayed report packages have been sent.
  • Time: April 7, 2022, 2:44 p.m.
    Status: Monitoring
    Update: An issue has been identified and a fix has been applied. We are monitoring the results.
  • Time: April 7, 2022, 2:30 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that has delayed scheduled reports and prevents new report packages from being scheduled.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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