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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 6 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: March 8, 2022, 3:18 p.m.
    Status: Resolved
    Update: The reports that were delayed from this morning have been resent . The issue has been resolved .
  • Time: March 8, 2022, 2:56 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 8, 2022, 3:18 p.m.
    Status: Resolved
    Update: The reports that were delayed from this morning have been resent . The issue has been resolved .
  • Time: March 8, 2022, 2:56 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 3, 2022, 4:20 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is limited to certain administrative permissions with Evolve and should not impact normal workflows within the system. We have scheduled deployment for the fix this evening. If you encounter this error in the meantime, please contact [email protected] for assistance.
  • Time: Feb. 3, 2022, 3:53 p.m.
    Status: Identified
    Update: The CipherHealth support team has identified an issue with several web pages in Evolve that now show a "Sorry, we could not process your request." when visited. The issue has been escalated to our engineering team and we are working on a resolution. We will report back as we know more.

Updates:

  • Time: Feb. 3, 2022, 4:20 p.m.
    Status: Resolved
    Update: We have confirmed that the issue is limited to certain administrative permissions with Evolve and should not impact normal workflows within the system. We have scheduled deployment for the fix this evening. If you encounter this error in the meantime, please contact [email protected] for assistance.
  • Time: Feb. 3, 2022, 3:53 p.m.
    Status: Identified
    Update: The CipherHealth support team has identified an issue with several web pages in Evolve that now show a "Sorry, we could not process your request." when visited. The issue has been escalated to our engineering team and we are working on a resolution. We will report back as we know more.

Updates:

  • Time: Jan. 27, 2022, 10:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 27, 2022, 10:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 27, 2022, 9:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 27, 2022, 9:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 27, 2022, 8:12 p.m.
    Status: Monitoring
    Update: We have applied a fix by rerouting network traffic around the impacted areas, and are monitoring the results.
  • Time: Jan. 27, 2022, 8:12 p.m.
    Status: Monitoring
    Update: We have applied a fix by rerouting network traffic around the impacted areas, and are monitoring the results.
  • Time: Jan. 27, 2022, 8 p.m.
    Status: Identified
    Update: We have identified network latency issues stemming from one of our regional data centers and we are planning a workaround.
  • Time: Jan. 27, 2022, 8 p.m.
    Status: Identified
    Update: We have identified network latency issues stemming from one of our regional data centers and we are planning a workaround.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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