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Is there an ClickDimensions outage?

ClickDimensions status: Systems Active

Last checked: 8 minutes ago

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ClickDimensions outages and incidents

Outage and incident data over the last 30 days for ClickDimensions.

There have been 1 outages or incidents for ClickDimensions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ClickDimensions

Outlogger tracks the status of these components for Xero:

ClickDimensions Academy Active
ClickDimensions Blog Active
ClickDimensions Help Site Active
ClickDimensions Intelligent Dashboards Active
ClickDimensions Sales Engagement Application Active
ClickDimensions Website Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
Settings Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Twilio SMS Active
Zoom Zoom Meetings Active
Zoom Zoom Video Webinars Active
Campaign Automations Active
CRM SDK / Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Component Status
ClickDimensions Academy Active
ClickDimensions Blog Active
ClickDimensions Help Site Active
ClickDimensions Intelligent Dashboards Active
ClickDimensions Sales Engagement Application Active
ClickDimensions Website Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
Settings Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Campaign Automations Active
CRM / SDK Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active
Active
Twilio SMS Active
Zoom Zoom Meetings Active
Zoom Zoom Video Webinars Active
Active
Campaign Automations Active
CRM SDK / Connectivity Active
Email Active
Email Statistics Active
Eventbrite Connector Active
Forms Active
GoToWebinar Connector Active
Image Manager Active
Import Tool Active
Landing Pages Active
Lead Scoring Active
Marketing Calendar Active
Service Bus Relay Connector Active
SMS Active
Social Posting Active
Solution Active
Subscription Management Active
Surveys Active
Web Tracking Active

Latest ClickDimensions outages and incidents.

View the latest incidents for ClickDimensions and check for official updates:

Updates:

  • Time: Nov. 8, 2023, 5:02 p.m.
    Status: Resolved
    Update: At this time we have resolved the issue impacting our SMS service. All services are back online and we have completed all synchronization activity. We are continuing to monitor the services as a precaution, but do not expect any further interference at this time.
  • Time: Nov. 7, 2023, 4:01 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are working to sync data queues back to CRM environments. At this time we expect SMS data to gradually start populating in CRM environments throughout the next 24 hours.
  • Time: Nov. 3, 2023, 2:09 p.m.
    Status: Identified
    Update: We have identified an issue causing SMS data to not sync through ClickDimensions connectors back to CRM and are working to implement a solution. At this time SMS messages should still be sent without issue, and data returning to CRM should be queued for sync when the issue is resolved.

Updates:

  • Time: Oct. 11, 2023, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 11, 2023, 3:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. New email sends should send without error at this time, and existing email sends that are in error recovery should also still send once they have recovered. Due to the backlog in the error recovery queue, these sends are still processing and may take some time to fully send.
  • Time: Oct. 11, 2023, 3:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 11, 2023, 2:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing email sends in the US to immediately hit error recovery after send.

Updates:

  • Time: Oct. 11, 2023, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 11, 2023, 3:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. New email sends should send without error at this time, and existing email sends that are in error recovery should also still send once they have recovered. Due to the backlog in the error recovery queue, these sends are still processing and may take some time to fully send.
  • Time: Oct. 11, 2023, 3:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 11, 2023, 2:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing email sends in the US to immediately hit error recovery after send.

Updates:

  • Time: Sept. 21, 2023, 8:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 8:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 8:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 8:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 21, 2023, 7:53 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 21, 2023, 7:53 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 21, 2023, 7:45 p.m.
    Status: Investigating
    Update: We are investigating an issue causing email editors in the US to throw errors intermittently when being accessed
  • Time: Sept. 21, 2023, 7:45 p.m.
    Status: Investigating
    Update: We are investigating an issue causing email editors in the US to throw errors intermittently when being accessed

Updates:

  • Time: Sept. 21, 2023, 8:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2023, 3:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the remaining areas where the Security Error was occurring and we are monitoring the results. At this point all hosted pages should be functioning with no issue. Please contact or update ClickDimensions Support if you are continuing to see issues after refreshing any open browsers and clearing the browser cache.
  • Time: Sept. 18, 2023, 2:36 p.m.
    Status: Identified
    Update: The original fix for this issue has not resolved every occurrence of the issue with Security Errors. Our team is continuing to investigate the issue.
  • Time: Sept. 18, 2023, 2:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 18, 2023, 2:07 a.m.
    Status: Identified
    Update: Our team identified an issue that was causing Security Errors on any page hosted by ClickDimensions. The issue has been identified and a possible fix has been implemented and we are monitoring results. Please contact or update ClickDimensions Support if you are seeing continuing issues.

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Frequently Asked Questions - ClickDimensions

Is there a ClickDimensions outage?
The current status of ClickDimensions is: Systems Active
Where can I find the official status page of ClickDimensions?
The official status page for ClickDimensions is here
How can I get notified if ClickDimensions is down or experiencing an outage?
To get notified of any status changes to ClickDimensions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ClickDimensions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ClickDimensions do?
ClickDimensions offers "It's Your Lead Now" service to help businesses manage and track leads efficiently.

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