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Is there an Copper outage?

Copper status: Systems Active

Last checked: 9 minutes ago

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Copper outages and incidents

Outage and incident data over the last 30 days for Copper.

There have been 1 outages or incidents for Copper in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Copper

Outlogger tracks the status of these components for Xero:

Community Active
CRM for Gmail Chrome Extension Active
Custom Reports Builder Active
Developer API Active
Forms Builder Active
Forms Submission Active
Google Sync Active
Help Center Active
Integrations Active
Marketing Tools Active
Mobile Applications Active
Reporting Active
Rest API & Web Application Active
Search Index Active
Tracked Links in Emails Active
Workflow Automation Active
Component Status
Community Active
CRM for Gmail Chrome Extension Active
Custom Reports Builder Active
Developer API Active
Forms Builder Active
Forms Submission Active
Google Sync Active
Help Center Active
Integrations Active
Marketing Tools Active
Mobile Applications Active
Reporting Active
Rest API & Web Application Active
Search Index Active
Tracked Links in Emails Active
Workflow Automation Active

Latest Copper outages and incidents.

View the latest incidents for Copper and check for official updates:

Updates:

  • Time: Nov. 30, 2022, 9:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2022, 3:56 p.m.
    Status: Monitoring
    Update: We have pushed out a fix in our latest Chrome Extension version, which you can access by going to chrome://extensions, clicking “Details” below the Copper extension. Toggle on "Developer mode" in the top right corner, then click “Update.” Chrome will also automatically update your Chrome extension over the next few hours.”
  • Time: Nov. 30, 2022, 2:53 p.m.
    Status: Investigating
    Update: We’re currently experiencing a service disruption with our Chrome Extension. Our team is working to identify the root cause and implement a solution. Some users may be affected. Thank you for your patience as we work to fix this issue as quickly as possible.

Updates:

  • Time: Nov. 23, 2022, 5:07 a.m.
    Status: Resolved
    Update: Copper Developer API issues have been resolved. We will be closely monitoring our systems in the coming days.
  • Time: Nov. 22, 2022, 4:54 a.m.
    Status: Monitoring
    Update: The majority of the issues seen on the Copper Developer API have been resolved. We are closely monitoring our systems and will update as soon as the issue is completely resolved.
  • Time: Nov. 20, 2022, 3:04 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2022, 11:19 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2022, 12:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 17, 2022, 11:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our API. You may experience degraded performance when interacting with the Copper API. Our engineering team is aware of the issue and actively working on a resolution.

Updates:

  • Time: Nov. 23, 2022, 5:07 a.m.
    Status: Resolved
    Update: Copper Developer API issues have been resolved. We will be closely monitoring our systems in the coming days.
  • Time: Nov. 22, 2022, 4:54 a.m.
    Status: Monitoring
    Update: The majority of the issues seen on the Copper Developer API have been resolved. We are closely monitoring our systems and will update as soon as the issue is completely resolved.
  • Time: Nov. 20, 2022, 3:04 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2022, 11:19 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2022, 12:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 17, 2022, 11:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting our API. You may experience degraded performance when interacting with the Copper API. Our engineering team is aware of the issue and actively working on a resolution.

Updates:

  • Time: Oct. 27, 2022, 9:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 27, 2022, 1:07 a.m.
    Status: Investigating
    Update: We are aware that our Marketing Tools feature is down. We are working with our vendor to investigate.

Updates:

  • Time: July 21, 2022, 8:12 p.m.
    Status: Resolved
    Update: This has been resolved.
  • Time: July 21, 2022, 7:45 p.m.
    Status: Investigating
    Update: We are aware that some users are experiencing 502 errors when trying to access the web application. We are currently investigating.

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Frequently Asked Questions - Copper

Is there a Copper outage?
The current status of Copper is: Systems Active
Where can I find the official status page of Copper?
The official status page for Copper is here
How can I get notified if Copper is down or experiencing an outage?
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