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Is there an Cradlepoint outage?

Cradlepoint status: Systems Active

Last checked: 4 minutes ago

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Cradlepoint outages and incidents

Outage and incident data over the last 30 days for Cradlepoint.

There have been 0 outages or incidents for Cradlepoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cradlepoint

Outlogger tracks the status of these components for Xero:

NetCloud Manager Cloud Services Static IP Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active
Component Status
NetCloud Manager Cloud Services Static IP Active
Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active

Latest Cradlepoint outages and incidents.

View the latest incidents for Cradlepoint and check for official updates:

Updates:

  • Time: June 1, 2021, 7:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 1, 2021, 6:50 p.m.
    Status: Monitoring
    Update: We are currently monitoring the service.
  • Time: June 1, 2021, 6:21 p.m.
    Status: Identified
    Update: We are continuing to work on resolving this issue fully. NetCloud Perimeter networks may see some intermittent issues with publishing network configuration updates until we have fully recovered. We appreciate your patience and apologize for any inconvenience.
  • Time: June 1, 2021, 4:49 p.m.
    Status: Identified
    Update: We are having an issue with our NetCloud Perimeter configuration updates. We are aware of this issue and working to resolve it as quickly as possible. This issue could impact customers trying to connect new devices to a network or publishing updated configurations to the network. We apologize for any inconvenience.

Updates:

  • Time: May 24, 2021, 7:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 24, 2021, 7:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Users may still experience delays using Router Logs.
  • Time: May 24, 2021, 7:33 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing performance degradation with several services. Users may experience delays using Remote Connect and Router Logs. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: May 12, 2021, 1:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 12, 2021, 12:02 a.m.
    Status: Monitoring
    Update: This issue has been resolved by our 3rd party service and related functionality has been restored in NetCloud Manager. Our engineering team will continue to monitor.
  • Time: May 11, 2021, 10:17 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 11, 2021, 10:15 p.m.
    Status: Identified
    Update: We have identified an issue with Cradlepoint Customer and Partner Connect. Currently, users are not able to access Cradlepoint Connect through NetCloud Manager to perform activities such as submit technical support cases or view forums. We are actively monitoring the status of our external 3rd party services that are impacting this functionality. We apologize for any inconveniences.

Updates:

  • Time: April 21, 2021, 11:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 21, 2021, 11:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 21, 2021, 11:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 21, 2021, 10:58 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing a performance degradation involving interactions registering and unregistering devices to NetCloud Manager. Some customers may experience issues with features like group updates. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: April 10, 2021, 3:09 a.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for any inconvenience.
  • Time: April 10, 2021, 1:48 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 10, 2021, 1:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 10, 2021, 12:41 a.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing a performance degradation involving interactions from NetCloud Manager to devices. Some customers may experience delays with features like configuration updates. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

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Frequently Asked Questions - Cradlepoint

Is there a Cradlepoint outage?
The current status of Cradlepoint is: Systems Active
Where can I find the official status page of Cradlepoint?
The official status page for Cradlepoint is here
How can I get notified if Cradlepoint is down or experiencing an outage?
To get notified of any status changes to Cradlepoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cradlepoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cradlepoint do?
Cradlepoint offers wireless WAN and private cellular solutions that utilize 5G and LTE technology, allowing your enterprise to connect from anywhere.

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