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Is there an DealerSocket outage?

DealerSocket status: Systems Active

Last checked: 9 minutes ago

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DealerSocket outages and incidents

Outage and incident data over the last 30 days for DealerSocket.

There have been 3 outages or incidents for DealerSocket in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for DealerSocket

Outlogger tracks the status of these components for Xero:

CRM Active
Mobile CRM Application Active
Revenue Radar Active
Auto/Mate Active
AutoStar Active
FEX Active
IDMS Active
AAX Active
Inventory+ Active
DealerFire - Engine5 Active
DealerFire - Engine6 Active
DealerFire - Ignite Active
PrecisePrice Active
Component Status
Active
CRM Active
Mobile CRM Application Active
Revenue Radar Active
Active
Auto/Mate Active
AutoStar Active
FEX Active
IDMS Active
Active
AAX Active
Inventory+ Active
Active
DealerFire - Engine5 Active
DealerFire - Engine6 Active
DealerFire - Ignite Active
PrecisePrice Active

Latest DealerSocket outages and incidents.

View the latest incidents for DealerSocket and check for official updates:

Updates:

  • Time: Nov. 14, 2024, 5:52 a.m.
    Status: Resolved
    Update: This incident is resolved. Please ensure when posting any delayed funding payments to chose the correct effective date.
  • Time: Nov. 13, 2024, 4:27 p.m.
    Status: Identified
    Update: The issue has been identified and a fix will be implemented overnight. Funding payments will be delayed until the fix is implemented.
  • Time: Nov. 13, 2024, 4:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 13, 2024, 10:10 p.m.
    Status: Resolved
    Update: We have checked lead accounts that were erroring this morning and believe this to be resolved. We have also not seen any duplication issues in the last hour.
  • Time: Nov. 13, 2024, 8:06 p.m.
    Status: Identified
    Update: We are deploying a fix that should resolve the current issue of the leads not arriving. Please note that there is a secondary concern about duplicate emails. This may or may not be resolved by the deployment. If it does not we will continue to look into that.
  • Time: Nov. 13, 2024, 6:48 p.m.
    Status: Identified
    Update: We are deploying a fix that should resolve the current issue
  • Time: Nov. 13, 2024, 4:47 p.m.
    Status: Identified
    Update: We believe we have found the root cause for this and are implementing a code change. This will take some time.
  • Time: Nov. 13, 2024, 3:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where leads are not arriving in the CRM

Updates:

  • Time: Nov. 6, 2024, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Nov. 6, 2024, 3:20 p.m.
    Status: Identified
    Update: Issue is being addressed by Engineering team and will clear soon
  • Time: Nov. 6, 2024, 3:12 p.m.
    Status: Investigating
    Update: We are currently investigating the issue behind the save error in Builder2

Updates:

  • Time: Oct. 21, 2024, 6:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2024, 5:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 21, 2024, 4:33 p.m.
    Status: Investigating
    Update: When trying to send a password reset email, users are seeing an error message. We have teams looking into this now.

Updates:

  • Time: Oct. 20, 2024, 9:14 a.m.
    Status: Investigating
    Update: Today, Oct 20, Inventory Plus and its associated features are undergoing scheduled maintenance. During this time access to the application and/or its features may not be available. We are working to ensure access and full feature functionality is reestablished as quickly as possible.

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Frequently Asked Questions - DealerSocket

Is there a DealerSocket outage?
The current status of DealerSocket is: Systems Active
Where can I find the official status page of DealerSocket?
The official status page for DealerSocket is here
How can I get notified if DealerSocket is down or experiencing an outage?
To get notified of any status changes to DealerSocket, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of DealerSocket every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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