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Is there an Dubber outage?

Dubber status: Systems Active

Last checked: 7 minutes ago

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Dubber outages and incidents

Outage and incident data over the last 30 days for Dubber.

There have been 1 outages or incidents for Dubber in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Dubber

Outlogger tracks the status of these components for Xero:

Australia (AU) - Call Playback Active
Australia (AU) - Dubber Portal Active
Australia (AU) - MS Teams Recording Active
Dubber Insights - AU Active
Canada (CA) - Call Playback Active
Canada (CA) - Dubber Portal Active
Canada (CA) - MS Teams Recording Active
Europe (EU) - Call Playback Active
Europe (EU) - Dubber Portal Active
Europe (EU) - MS Teams Recording Active
Great Britain (GB) - Call Playback Active
Great Britain (UK1) - Dubber Portal Active
Great Britain (UK1) - MS Teams Recording Active
Payment Services Active
Japan (JP) - Call Playback Active
Japan (JP) - Dubber Portal Active
Sandbox - Call Playback Active
Sandbox (SBOX) - Dubber Portal Active
Sandbox (SBOX) - MS Teams Recording Active
Singapore (SG) - Call Playback Active
Singapore (SG) - Dubber Portal Active
Singapore (SG) - MS Teams Recording Active
Call Playback Active
United Kingdom (UK) - Dubber Portal Active
United States (US) - Call Playback Active
United States (US) - Dubber Portal Active
United States (US) - MS Teams Recording Active
Component Status
Active
Australia (AU) - Call Playback Active
Australia (AU) - Dubber Portal Active
Australia (AU) - MS Teams Recording Active
Dubber Insights - AU Active
Active
Canada (CA) - Call Playback Active
Canada (CA) - Dubber Portal Active
Canada (CA) - MS Teams Recording Active
Active
Europe (EU) - Call Playback Active
Europe (EU) - Dubber Portal Active
Europe (EU) - MS Teams Recording Active
Active
Great Britain (GB) - Call Playback Active
Great Britain (UK1) - Dubber Portal Active
Great Britain (UK1) - MS Teams Recording Active
Payment Services Active
Active
Japan (JP) - Call Playback Active
Japan (JP) - Dubber Portal Active
Active
Sandbox - Call Playback Active
Sandbox (SBOX) - Dubber Portal Active
Sandbox (SBOX) - MS Teams Recording Active
Active
Singapore (SG) - Call Playback Active
Singapore (SG) - Dubber Portal Active
Singapore (SG) - MS Teams Recording Active
Active
Call Playback Active
United Kingdom (UK) - Dubber Portal Active
Active
United States (US) - Call Playback Active
United States (US) - Dubber Portal Active
United States (US) - MS Teams Recording Active

Latest Dubber outages and incidents.

View the latest incidents for Dubber and check for official updates:

Updates:

  • Time: Sept. 15, 2023, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2023, 1:42 a.m.
    Status: Identified
    Update: We are aware that some customers are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

Updates:

  • Time: Sept. 15, 2023, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2023, 1:42 a.m.
    Status: Identified
    Update: We are aware that some customers are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

Updates:

  • Time: Sept. 14, 2023, 3:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2023, 4:52 p.m.
    Status: Identified
    Update: The remaining records in the backlog have taken longer than expected to be processed, and have not cleared yet. Some customers may still experience a delay in records appearing.
  • Time: Sept. 13, 2023, 2:25 p.m.
    Status: Identified
    Update: The majority of the backlog has cleared, however some records continue to be processed at this time.
  • Time: Sept. 13, 2023, 11:37 a.m.
    Status: Identified
    Update: The root cause has been identified and resolved. There was no impact to the capture of call recordings. There is a backlog of recordings currently being processed following the root cause resolution, which may take ~2 hours to fully process.
  • Time: Sept. 13, 2023, 11:04 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 13, 2023, 10:53 a.m.
    Status: Investigating
    Update: We are aware that some customers in the Uk1 and EU region are experiencing delays in Microsoft Teams recordings appearing in the Dubber portal. At this stage, we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

Updates:

  • Time: Sept. 14, 2023, 3:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2023, 4:52 p.m.
    Status: Identified
    Update: The remaining records in the backlog have taken longer than expected to be processed, and have not cleared yet. Some customers may still experience a delay in records appearing.
  • Time: Sept. 13, 2023, 2:25 p.m.
    Status: Identified
    Update: The majority of the backlog has cleared, however some records continue to be processed at this time.
  • Time: Sept. 13, 2023, 11:37 a.m.
    Status: Identified
    Update: The root cause has been identified and resolved. There was no impact to the capture of call recordings. There is a backlog of recordings currently being processed following the root cause resolution, which may take ~2 hours to fully process.
  • Time: Sept. 13, 2023, 11:04 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 13, 2023, 10:53 a.m.
    Status: Investigating
    Update: We are aware that some customers in the Uk1 and EU region are experiencing delays in Microsoft Teams recordings appearing in the Dubber portal. At this stage, we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

Updates:

  • Time: Aug. 24, 2023, 7:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 24, 2023, 7:07 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 24, 2023, 6:40 a.m.
    Status: Investigating
    Update: We are aware that some customers in the AU region are experiencing delays in recordings appearing in the Dubber portal. At this stage we believe that all recordings have been captured. We are working to identify the cause of the problem and resolve it as soon as possible.

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Frequently Asked Questions - Dubber

Is there a Dubber outage?
The current status of Dubber is: Systems Active
Where can I find the official status page of Dubber?
The official status page for Dubber is here
How can I get notified if Dubber is down or experiencing an outage?
To get notified of any status changes to Dubber, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Dubber every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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