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Is there an FTAPI outage?

FTAPI status: Systems Active

Last checked: 9 minutes ago

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FTAPI outages and incidents

Outage and incident data over the last 30 days for FTAPI.

There have been 4 outages or incidents for FTAPI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FTAPI

Outlogger tracks the status of these components for Xero:

FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active
Component Status
FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active

Latest FTAPI outages and incidents.

View the latest incidents for FTAPI and check for official updates:

Updates:

  • Time: Aug. 12, 2024, 9:42 a.m.
    Status: Resolved
    Update: The network outage has been fixed and operations have resumed.
  • Time: Aug. 12, 2024, 9:36 a.m.
    Status: Identified
    Update: Due to a network outage within the network of our infrastructure provider, software.ftapi.com is currently unavailable.

Updates:

  • Time: Aug. 5, 2024, 11:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 10:52 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 5, 2024, 10:38 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 5, 2024, 10:31 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 10, 2024, 7:32 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: June 10, 2024, 7:25 p.m.
    Status: Monitoring
    Update: Problem is fixed and patch is rolled out
  • Time: June 10, 2024, 5:09 p.m.
    Status: Identified
    Update: We are seeing multiple longer service interruptions for individual customers. We are working to resolve the underlying issue swiftly.
  • Time: June 10, 2024, 4:34 p.m.
    Status: Identified
    Update: We are seeing short interruptions and degraded performance for individual customers. We have Identified the root cause and are working to resolve these issues.

Updates:

  • Time: May 16, 2024, 6:36 p.m.
    Status: Resolved
    Update: The incident has been fully resolved and the services are back online again.
  • Time: May 16, 2024, 5:57 p.m.
    Status: Monitoring
    Update: The issue has been identified and mitigated, we are monitoring the services to come back online successfully.
  • Time: May 16, 2024, 5:41 p.m.
    Status: Investigating
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.
  • Time: May 16, 2024, 5:41 p.m.
    Status: Investigating
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

Updates:

  • Time: May 14, 2024, 8:58 a.m.
    Status: Resolved
    Update: All services have been restored. This incident has been resolved. We are gathering information in order to reduce unplanned downtime in the future.
  • Time: May 14, 2024, 8:58 a.m.
    Status: Resolved
    Update: All services have been restored. This incident has been resolved. We are gathering information in order to reduce unplanned downtime in the future.
  • Time: May 14, 2024, 8:47 a.m.
    Status: Monitoring
    Update: We are seeing that services have been restored for the vast majority of our customers. We are in the progress of stabilizing our services for all customers and are continuing to monitor our core system recovery.
  • Time: May 14, 2024, 8:47 a.m.
    Status: Monitoring
    Update: We are seeing that services have been restored for the vast majority of our customers. We are in the progress of stabilizing our services for all customers and are continuing to monitor our core system recovery.
  • Time: May 14, 2024, 8:27 a.m.
    Status: Monitoring
    Update: After recovering the core system that caused the outage, we are seeing return of service for some of our customers. We are slowly increasing load in order to avoid longer downtimes. We are monitoring our core systems closely.
  • Time: May 14, 2024, 8:27 a.m.
    Status: Monitoring
    Update: After recovering the core system that caused the outage, we are seeing return of service for some of our customers. We are slowly increasing load in order to avoid longer downtimes. We are monitoring our core systems closely.
  • Time: May 14, 2024, 7:46 a.m.
    Status: Identified
    Update: We are close to recovering the core system that caused the outage. We are confident that services will be available soon.
  • Time: May 14, 2024, 5:36 a.m.
    Status: Identified
    Update: Our recovery efforts are still in progress. We are working together with our partners to restore the functionality of our services.
  • Time: May 14, 2024, 5:36 a.m.
    Status: Identified
    Update: Our recovery efforts are still in progress. We are working together with our partners to restore the functionality of our services.
  • Time: May 14, 2024, 3:57 a.m.
    Status: Identified
    Update: We are aware of an ongoing service outage. We have identified the root cause and are working on restoring our services.
  • Time: May 14, 2024, 3:57 a.m.
    Status: Identified
    Update: We are aware of an ongoing service outage. We have identified the root cause and are working on restoring our services.

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Frequently Asked Questions - FTAPI

Is there a FTAPI outage?
The current status of FTAPI is: Systems Active
Where can I find the official status page of FTAPI?
The official status page for FTAPI is here
How can I get notified if FTAPI is down or experiencing an outage?
To get notified of any status changes to FTAPI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FTAPI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FTAPI do?
We protect and automate your sensitive data for those who want comprehensive protection for their own and their customers' data.

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