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Is there an Hyro AI outage?

Hyro AI status: Systems Active

Last checked: a minute ago

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Hyro AI outages and incidents

Outage and incident data over the last 30 days for Hyro AI.

There have been 2 outages or incidents for Hyro AI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Hyro AI

Outlogger tracks the status of these components for Xero:

Azure AKS - infrastructure Active
Hyro Communication service Active
Hyro Customers Portal Active
Hyro NLU Engine Active
Hyro Platform Active
Website Active
Component Status
Azure AKS - infrastructure Active
Hyro Communication service Active
Hyro Customers Portal Active
Hyro NLU Engine Active
Hyro Platform Active
Website Active

Latest Hyro AI outages and incidents.

View the latest incidents for Hyro AI and check for official updates:

Updates:

  • Time: Dec. 6, 2022, 7:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2022, 6:08 p.m.
    Status: Identified
    Update: The issue is caused by an outage in Auth0 us-3.

Updates:

  • Time: Dec. 6, 2022, 7:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2022, 6:08 p.m.
    Status: Identified
    Update: The issue is caused by an outage in Auth0 us-3.

Updates:

  • Time: Dec. 5, 2022, 9:10 p.m.
    Status: Resolved
    Update: The issue is caused by an outage in Auth0 us-3.
  • Time: Dec. 5, 2022, 9:10 p.m.
    Status: Resolved
    Update: The issue is caused by an outage in Auth0 us-3.
  • Time: Dec. 5, 2022, 8:34 p.m.
    Status: Investigating
    Update: The Hyro client portal is not responding. We are currently investigating the issue
  • Time: Dec. 5, 2022, 8:34 p.m.
    Status: Investigating
    Update: The Hyro client portal is not responding. We are currently investigating the issue

Updates:

  • Time: June 8, 2022, 5:20 p.m.
    Status: Postmortem
    Update: Following the incident on June 3rd, 2022 we are attaching our post incident report [https://www.hyro.ai/post-incident-review-hyro-assistants-were-unavailable](https://www.hyro.ai/post-incident-review-hyro-assistants-were-unavailable).
  • Time: June 3, 2022, 6:40 p.m.
    Status: Resolved
    Update: Dns issue has been resolved. All bots are functional. A post incident review will be publish in the upcoming days.
  • Time: June 3, 2022, 6:18 p.m.
    Status: Investigating
    Update: All phone/voice bots are functional. Web widgets may experience some connection issues due to dns resolution that will be resolve within a few hours.
  • Time: June 3, 2022, 5:27 p.m.
    Status: Investigating
    Update: All AI assistants are currently down. Our team is investigating the issue related to DNS.
  • Time: June 3, 2022, 4:44 p.m.
    Status: Investigating
    Update: Some users may be experiencing issues when interacting with our assistants. Our team is currently investigating issues related to DNS resolution.

Updates:

  • Time: June 8, 2022, 5:20 p.m.
    Status: Postmortem
    Update: Following the incident on June 3rd, 2022 we are attaching our post incident report [https://www.hyro.ai/post-incident-review-hyro-assistants-were-unavailable](https://www.hyro.ai/post-incident-review-hyro-assistants-were-unavailable).
  • Time: June 3, 2022, 6:40 p.m.
    Status: Resolved
    Update: Dns issue has been resolved. All bots are functional. A post incident review will be publish in the upcoming days.
  • Time: June 3, 2022, 6:18 p.m.
    Status: Investigating
    Update: All phone/voice bots are functional. Web widgets may experience some connection issues due to dns resolution that will be resolve within a few hours.
  • Time: June 3, 2022, 5:27 p.m.
    Status: Investigating
    Update: All AI assistants are currently down. Our team is investigating the issue related to DNS.
  • Time: June 3, 2022, 4:44 p.m.
    Status: Investigating
    Update: Some users may be experiencing issues when interacting with our assistants. Our team is currently investigating issues related to DNS resolution.

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Frequently Asked Questions - Hyro AI

Is there a Hyro AI outage?
The current status of Hyro AI is: Systems Active
Where can I find the official status page of Hyro AI?
The official status page for Hyro AI is here
How can I get notified if Hyro AI is down or experiencing an outage?
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