Hyro AI Status: Check if Hyro AI down or having an outage.

Hyro AI outages and incidents

Outage and incident data over the last 30 days for Hyro AI.

There have been 2 outages or incidents for Hyro AI in the last 30 days.

Severity Breakdown:

None: 0

Minor: 0

Major: 2

Critical: 0

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Components and Services Monitored for Hyro AI

Outlogger tracks the status of these components for Xero:

Azure AKS - infrastructure Active

Hyro Communication service Active

Hyro Customers Portal Active

Hyro NLU Engine Active

Hyro Platform Active

Website Active

Component	Status
Azure AKS - infrastructure	Active
Hyro Communication service	Active
Hyro Customers Portal	Active
Hyro NLU Engine	Active
Hyro Platform	Active
Website	Active

Latest Hyro AI outages and incidents.

View the latest incidents for Hyro AI and check for official updates:

The Responses page on Hyro's Customer Portal is not functioning properly

Description: This incident has been resolved

Status: Resolved

Impact: Minor | Started At: July 7, 2023, 6:27 p.m.

Updates:

Time: July 7, 2023, 7:50 p.m.

Status: Resolved

Update: This incident has been resolved
Time: July 7, 2023, 7:50 p.m.

Status: Identified

Update: We are continuing to work on a fix for this issue.
Time: July 7, 2023, 6:27 p.m.

Status: Identified

Update: The Responses page on Hyro's Customer Portal is currently experiencing technical difficulties. The edit functionalities are not functioning at the moment. This inconvenience is due to an incident that occurred on GitLab, which serves as Hyro's code management platform. For additional details and updates on the GitLab incident, please visit the following link: https://status.gitlab.com/. We apologize for any inconvenience caused and appreciate your patience as we work towards a swift resolution.

The Responses page on Hyro's Customer Portal is not functioning properly

Description: This incident has been resolved

Status: Resolved

Impact: Minor | Started At: July 7, 2023, 6:27 p.m.

Updates:

Time: July 7, 2023, 7:50 p.m.

Status: Resolved

Update: This incident has been resolved
Time: July 7, 2023, 7:50 p.m.

Status: Identified

Update: We are continuing to work on a fix for this issue.
Time: July 7, 2023, 6:27 p.m.

Status: Identified

Update: The Responses page on Hyro's Customer Portal is currently experiencing technical difficulties. The edit functionalities are not functioning at the moment. This inconvenience is due to an incident that occurred on GitLab, which serves as Hyro's code management platform. For additional details and updates on the GitLab incident, please visit the following link: https://status.gitlab.com/. We apologize for any inconvenience caused and appreciate your patience as we work towards a swift resolution.

Hyro assistants are down

Description: The Hyro Assistants are now operational. Please note that conversations will be delayed loading in the Hyro dashboard.

Status: Resolved

Impact: Major | Started At: June 22, 2023, 2:30 p.m.

Updates:

Time: June 22, 2023, 6:57 p.m.

Status: Resolved

Update: The Hyro Assistants are now operational. Please note that conversations will be delayed loading in the Hyro dashboard.
Time: June 22, 2023, 6:57 p.m.

Status: Resolved

Update: The Hyro Assistants are now operational. Please note that conversations will be delayed loading in the Hyro dashboard.
Time: June 22, 2023, 4:25 p.m.

Status: Monitoring

Update: Web and voice assistants are operating in degraded state. We are actively monitoring the system since we are still experiencing networking issues.
Time: June 22, 2023, 4:25 p.m.

Status: Monitoring

Update: Web and voice assistants are operating in degraded state. We are actively monitoring the system since we are still experiencing networking issues.
Time: June 22, 2023, 4:21 p.m.

Status: Monitoring

Update: The issue has been fixed and mediated. We are actively monitoring the system to ensure its stability and uninterrupted performance.
Time: June 22, 2023, 4:21 p.m.

Status: Monitoring

Update: The issue has been fixed and mediated. We are actively monitoring the system to ensure its stability and uninterrupted performance.
Time: June 22, 2023, 4:07 p.m.

Status: Identified

Update: We are continuing to work on a fix for this issue.
Time: June 22, 2023, 4:07 p.m.

Status: Identified

Update: We are continuing to work on a fix for this issue.
Time: June 22, 2023, 4:07 p.m.

Status: Identified

Update: The issue was identified; one web assistant took all available resources. We were able to get the voice assistants back up.
Time: June 22, 2023, 4:07 p.m.

Status: Identified

Update: The issue was identified; one web assistant took all available resources. We were able to get the voice assistants back up.
Time: June 22, 2023, 2:30 p.m.

Status: Investigating

Update: We are currently investigating the issue
Time: June 22, 2023, 2:30 p.m.

Status: Investigating

Update: We are currently investigating the issue

Response editing capabilities are non responsive

Description: The Responses page in Hyro's cliet portal was unavailable starting May 5th, 12:06 PM due to insufficient resources. The issue was resolved at 12:23 PM EST.

Status: Resolved

Impact: None | Started At: May 5, 2023, 4 p.m.

Updates:

Time: May 8, 2023, 12:55 a.m.

Status: Resolved

Update: The Responses page in Hyro's cliet portal was unavailable starting May 5th, 12:06 PM due to insufficient resources. The issue was resolved at 12:23 PM EST.

Response editing capabilities are non responsive

Description: The Responses page in Hyro's cliet portal was unavailable starting May 5th, 12:06 PM due to insufficient resources. The issue was resolved at 12:23 PM EST.

Status: Resolved

Impact: None | Started At: May 5, 2023, 4 p.m.

Updates:

Time: May 8, 2023, 12:55 a.m.

Status: Resolved

Update: The Responses page in Hyro's cliet portal was unavailable starting May 5th, 12:06 PM due to insufficient resources. The issue was resolved at 12:23 PM EST.

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Frequently Asked Questions - Hyro AI

Is there a Hyro AI outage?

The current status of Hyro AI is: Systems Active

Where can I find the official status page of Hyro AI?

The official status page for Hyro AI is here

How can I get notified if Hyro AI is down or experiencing an outage?

To get notified of any status changes to Hyro AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Hyro AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

Is there an Hyro AI outage?

Hyro AI status: Systems Active

Hyro AI outages and incidents

There have been 2 outages or incidents for Hyro AI in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Components and Services Monitored for Hyro AI

Latest Hyro AI outages and incidents.

The Responses page on Hyro's Customer Portal is not functioning properly

Updates:

The Responses page on Hyro's Customer Portal is not functioning properly

Updates:

Hyro assistants are down

Updates:

Response editing capabilities are non responsive

Updates:

Response editing capabilities are non responsive

Updates:

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Frequently Asked Questions - Hyro AI

Is there a Hyro AI outage?

Where can I find the official status page of Hyro AI?

How can I get notified if Hyro AI is down or experiencing an outage?

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