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Is there an impact.com outage?

impact.com status: Systems Active

Last checked: 7 minutes ago

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impact.com outages and incidents

Outage and incident data over the last 30 days for impact.com.

There have been 1 outages or incidents for impact.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for impact.com

Outlogger tracks the status of these components for Xero:

Ad Serving Active
API Tracking Active
Batch FTP Tracking Active
Data Exports and Jobs Active
Marketing Website Active
Platform API Active
Platform Mobile App Active
Platform Web Portal Active
Product Catalog Active
Regulated Compliance Active
Reporting Active
System Emails Active
Webhook / Postbacks Active
Web / UTT Tracking Active
Component Status
Ad Serving Active
API Tracking Active
Batch FTP Tracking Active
Data Exports and Jobs Active
Marketing Website Active
Platform API Active
Platform Mobile App Active
Platform Web Portal Active
Product Catalog Active
Regulated Compliance Active
Reporting Active
System Emails Active
Webhook / Postbacks Active
Web / UTT Tracking Active

Latest impact.com outages and incidents.

View the latest incidents for impact.com and check for official updates:

Updates:

  • Time: July 4, 2023, 1:24 p.m.
    Status: Resolved
    Update: We have processed the backlog of queued jobs and the jobs processing for /ReportExport has been restored.
  • Time: July 3, 2023, 4:55 p.m.
    Status: Monitoring
    Update: We are experiencing delays in processing /ReportExport jobs. We have addressed the issue and have begun processing the backlog of jobs. This process will take up to 24 hours to process all jobs. We apologise for the inconvenience this has caused.

Updates:

  • Time: June 26, 2023, 8:10 p.m.
    Status: Resolved
    Update: All necessary updates have been completed and report filters are now working as expected again. If you have any quesitons please feel free to reach out to our Customer Solutions team. Just click the 'Need Help?" button on the bottom right corner of you dashboard. Thank you!
  • Time: June 26, 2023, 6:57 p.m.
    Status: Identified
    Update: We've noticed that report dropdown filters are not letting users select options outside of the report's default. We have identified the cause and will be deploying an update in about 30 minutes. We will provide regular updates until this has been fully resolved. Thank you!

Updates:

  • Time: June 24, 2023, 10:43 p.m.
    Status: Resolved
    Update: The infrastructure issue has been addressed and all systems are not operating normally. Our apologies for any inconvenience caused. At no point was tracking affected. Reporting has quickly recovered and is now up-to-date.
  • Time: June 24, 2023, 10:03 p.m.
    Status: Investigating
    Update: We're currently experiencing a platform outage. Our engineers are working diligently to resolve this issue and will provide additional updates once available.

Updates:

  • Time: June 22, 2023, 10:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 22, 2023, 10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 22, 2023, 9:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 22, 2023, 8:53 p.m.
    Status: Investigating
    Update: Our reporting is currently delayed, and we are working to resolve the issue as quickly as possible. Tracking is unaffected and we hope to have the data up to date shortly.

Updates:

  • Time: May 28, 2023, 5:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2023, 4:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 28, 2023, 4:28 a.m.
    Status: Identified
    Update: We're currently experiencing a platform outage. Member portal is unavailable, as well as most API endpoints. Tracking is unaffected and all events will be processed as soon as the platform is back to normal operation. Our engineers are working diligently to resolve this issue and will provide additional updates once available.

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Frequently Asked Questions - impact.com

Is there a impact.com outage?
The current status of impact.com is: Systems Active
Where can I find the official status page of impact.com?
The official status page for impact.com is here
How can I get notified if impact.com is down or experiencing an outage?
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