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Is there an Kajabi outage?

Kajabi status: Systems Active

Last checked: 6 minutes ago

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Kajabi outages and incidents

Outage and incident data over the last 30 days for Kajabi.

There have been 8 outages or incidents for Kajabi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Kajabi

Outlogger tracks the status of these components for Xero:

App Availability Active
Coupons Active
Inbound Webhooks Active
Offer Checkout Active
Automated Site Emails Active
Custom Email Domain Setup (CEDS) Active
Marketing Email Editing and Scheduling Active
Page rendering Active
Kajabi Signups Active
Component Status
App Availability Active
Active
Coupons Active
Active
Inbound Webhooks Active
Active
Offer Checkout Active
Active
Automated Site Emails Active
Custom Email Domain Setup (CEDS) Active
Marketing Email Editing and Scheduling Active
Active
Page rendering Active
Active
Kajabi Signups Active

Latest Kajabi outages and incidents.

View the latest incidents for Kajabi and check for official updates:

Updates:

  • Time: April 19, 2024, 10:25 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: April 19, 2024, 9:46 p.m.
    Status: Monitoring
    Update: Our vendor has implemented a fix for the issue. You should no longer have any issues with live chat availability. We will continue to monitor the situation. Thank you again for your patience and understanding.
  • Time: April 19, 2024, 8:53 p.m.
    Status: Investigating
    Update: Due to a vendor outage, live chat may be currently unavailable. If you require assistance, please email [email protected] and an agent will be in touch with you. Thank you for your patience and understanding, we will update this page as soon as we have updates to share.

Updates:

  • Time: April 18, 2024, 10:50 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please clear your device's cache and cookies or reach out to our support team if you continue to experience errors when accessing the admin panel. Kajabi hosted sites and customers of our Heroes were not affected by this incident.
  • Time: April 18, 2024, 9:46 p.m.
    Status: Monitoring
    Update: We have identified the issue and implemented a fix. Due to the nature of this issue, we recommend clearing your device's cache and cookies if you're continuing to experiencing any accessibility issues when trying to access app.kajabi.com. Alternatively, you can visit kajabi.com and select "Login" in the top, right hand corner. Please contact our support team if issues persist after performing these recommendations.
  • Time: April 18, 2024, 9:29 p.m.
    Status: Investigating
    Update: We're currently investigating intermittent errors upon accessing app.kajabi.com. If you are continuing to encounter issues, we recommend clearing your browser's cache and cookies. We will update this page as soon as we have more information available.

Updates:

  • Time: April 16, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2024, 6:06 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are now monitoring the situation. You should no longer experience issues when accessing your Coaching groups.
  • Time: April 16, 2024, 5:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where Coaching groups are inaccessible. Our engineers are looking into the matter and we will update you as soon as possible.

Updates:

  • Time: April 13, 2024, 1:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2024, 12:13 a.m.
    Status: Monitoring
    Update: We are seeing the latency for Contact imports going back down to normal levels. You should no longer experience any delays when importing contacts. We are continuing to monitor the situation.
  • Time: April 12, 2024, 8:52 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing latency for Contact import jobs. You may experience delays when importing your contacts. Our engineers are actively investigating and looking into the matter and we will provide further updates as soon as we have more information.

Updates:

  • Time: April 12, 2024, 8:34 p.m.
    Status: Resolved
    Update: This incident has been resolved and encoding times have returned to normal. If you continue to experience any issues, please re-upload the video or contact our support team.
  • Time: April 12, 2024, 6:44 p.m.
    Status: Identified
    Update: A fix has been implemented by our vendor and encoding/processing times are beginning to improve. We will update this page when times normalize.
  • Time: April 12, 2024, 5:06 p.m.
    Status: Identified
    Update: The issue has been identified by our vendor, and encoding times are expected to return to normal soon.
  • Time: April 12, 2024, 4:32 p.m.
    Status: Investigating
    Update: Due to a vendor disruption, we are currently experiencing delays when processing and encoding uploaded videos. We will update this page as soon as we have more information to share.

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Frequently Asked Questions - Kajabi

Is there a Kajabi outage?
The current status of Kajabi is: Systems Active
Where can I find the official status page of Kajabi?
The official status page for Kajabi is here
How can I get notified if Kajabi is down or experiencing an outage?
To get notified of any status changes to Kajabi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Kajabi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Kajabi do?
Kajabi offers a comprehensive platform for building and managing knowledge and creator businesses. Get started with a free trial.

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