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Is there an METRON outage?

METRON status: Systems Active

Last checked: 7 minutes ago

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METRON outages and incidents

Outage and incident data over the last 30 days for METRON.

There have been 0 outages or incidents for METRON in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for METRON

Outlogger tracks the status of these components for Xero:

Customer Portal Active
metron.energy Active
metronlab.com/en/knowledge Active
Test Major Outage
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Component Status
Customer Portal Active
metron.energy Active
metronlab.com/en/knowledge Active
Test Major Outage
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active

Latest METRON outages and incidents.

View the latest incidents for METRON and check for official updates:

Updates:

  • Time: Nov. 23, 2021, 5:44 p.m.
    Status: Resolved
    Update: The dashboard error "an error occurred" upon login and accessing data visualization has now been resolved. We apologize for the inconvenience caused. The METRON Team
  • Time: Nov. 23, 2021, 2:43 p.m.
    Status: Investigating
    Update: Dear customers, We are currently investigating an issue on the platform resulting in customers receiving an "an error occurred" message when accessing their dashboards. Our technical team are working on a solution and we will provide an update for you as soon as possible. We sincerely apologise for the inconvenience this has caused. The METRON Team

Updates:

  • Time: Nov. 23, 2021, 5:44 p.m.
    Status: Resolved
    Update: The dashboard error "an error occurred" upon login and accessing data visualization has now been resolved. We apologize for the inconvenience caused. The METRON Team
  • Time: Nov. 23, 2021, 2:43 p.m.
    Status: Investigating
    Update: Dear customers, We are currently investigating an issue on the platform resulting in customers receiving an "an error occurred" message when accessing their dashboards. Our technical team are working on a solution and we will provide an update for you as soon as possible. We sincerely apologise for the inconvenience this has caused. The METRON Team

Updates:

  • Time: Nov. 22, 2021, 3:12 p.m.
    Status: Resolved
    Update: The data flow has now been restored however it may take up to 24 hours for affected sites to receive all missing data over the weekend. We sincerely apologise for any inconvenience caused. The METRON Team
  • Time: Nov. 22, 2021, 12:13 p.m.
    Status: Monitoring
    Update: A fix has been applied by our technical time, data should now be reappearing on your platforms. We will continue monitoring the situation and will advise you when the resolution is confirmed. Thank you. The METRON Team
  • Time: Nov. 22, 2021, 10:06 a.m.
    Status: Investigating
    Update: Dear customers, We are currently experiencing a data ingestion issue across multiple sites and regions since Friday evening Paris time. Our technical team are currently investigating the issue and we will provide further updates as soon as possible. We sincerely apologise for the inconvenience caused. The METRON Team

Updates:

  • Time: Nov. 22, 2021, 3:12 p.m.
    Status: Resolved
    Update: The data flow has now been restored however it may take up to 24 hours for affected sites to receive all missing data over the weekend. We sincerely apologise for any inconvenience caused. The METRON Team
  • Time: Nov. 22, 2021, 12:13 p.m.
    Status: Monitoring
    Update: A fix has been applied by our technical time, data should now be reappearing on your platforms. We will continue monitoring the situation and will advise you when the resolution is confirmed. Thank you. The METRON Team
  • Time: Nov. 22, 2021, 10:06 a.m.
    Status: Investigating
    Update: Dear customers, We are currently experiencing a data ingestion issue across multiple sites and regions since Friday evening Paris time. Our technical team are currently investigating the issue and we will provide further updates as soon as possible. We sincerely apologise for the inconvenience caused. The METRON Team

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Frequently Asked Questions - METRON

Is there a METRON outage?
The current status of METRON is: Systems Active
Where can I find the official status page of METRON?
The official status page for METRON is here
How can I get notified if METRON is down or experiencing an outage?
To get notified of any status changes to METRON, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of METRON every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does METRON do?
The METRON EMOS Solution helps organizations reduce energy consumption and costs while lowering their carbon impact.

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