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Is there an METRON outage?

METRON status: Systems Active

Last checked: 7 minutes ago

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METRON outages and incidents

Outage and incident data over the last 30 days for METRON.

There have been 0 outages or incidents for METRON in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for METRON

Outlogger tracks the status of these components for Xero:

Customer Portal Active
metron.energy Active
metronlab.com/en/knowledge Active
Test Major Outage
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Component Status
Customer Portal Active
metron.energy Active
metronlab.com/en/knowledge Active
Test Major Outage
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active
Active
Core Engine Active
Data Flow Active
EnergyLab Active
Eva Dashboard Active
Identity and Access Management Active

Latest METRON outages and incidents.

View the latest incidents for METRON and check for official updates:

Updates:

  • Time: Feb. 15, 2022, 10:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2022, 10:34 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 15, 2022, 10:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 15, 2022, 10:20 a.m.
    Status: Investigating
    Update: Chers clients, Nous rencontrons actuellement un problème avec 5 plateformes basées en France. Une page blanche s'affiche lorsque l'on accède au site. Nos équipes techniques sont impliquées pour trouver une solution. Nous vous tiendrons informés dès que nous en saurons plus. Nous sommes sincèrement désolés pour la gêne occasionnée. L'équipe METRON --------------------------------------------------------------------------- Dear customers, We are currently experiencing an issue on 5 platforms based in France resulting in a white page being present when trying to access the site. Our technical teams are currently investigating the issue. We will provide further updates as soon as they come to hand. We sincerely apologise for the inconvenience. The METRON Team

Updates:

  • Time: Jan. 7, 2022, 4:13 p.m.
    Status: Resolved
    Update: Dear customers, The issue has now been resolved as of 3pm UTC+1 We apologise for the inconvenience this has caused. The METRON Team
  • Time: Jan. 7, 2022, 1:31 p.m.
    Status: Identified
    Update: Dear customers, We are currently experiencing an issue on some European platforms resulting in a white page being displayed which causes the platform to be inaccessible. Our technical team are currently investigating and have identified the problem. We will deploy a fix as soon as possible. When we have more information, we will let you know. We sincerely apologise for the inconvenience. The METRON Team
  • Time: Jan. 7, 2022, 1:31 p.m.
    Status: Identified
    Update: Dear customers, We are currently experiencing an issue on some European platforms resulting in a white page being displayed which causes the platform to be inaccessible. Our technical team are currently investigating and have identified the problem. We will deploy a fix as soon as possible. When we have more information, we will let you know. We sincerely apologise for the inconvenience. The METRON Team

Updates:

  • Time: Jan. 3, 2022, 10:38 a.m.
    Status: Resolved
    Update: Dear customers, This issue has now been resolved by our Infrastructure team. We sincerely apologise for any inconvenience caused. The METRON team,
  • Time: Jan. 3, 2022, 8:58 a.m.
    Status: Investigating
    Update: Dear customers, We are currently experiencing a 502 error on some of our European platforms which is preventing access. Our Infrastructure team are currently investigating this issue, as soon as we have more information we will provide an update for you. We sincerely apologise for the inconvenience. The METRON team

Updates:

  • Time: Jan. 3, 2022, 10:38 a.m.
    Status: Resolved
    Update: Dear customers, This issue has now been resolved by our Infrastructure team. We sincerely apologise for any inconvenience caused. The METRON team,
  • Time: Jan. 3, 2022, 8:58 a.m.
    Status: Investigating
    Update: Dear customers, We are currently experiencing a 502 error on some of our European platforms which is preventing access. Our Infrastructure team are currently investigating this issue, as soon as we have more information we will provide an update for you. We sincerely apologise for the inconvenience. The METRON team

Updates:

  • Time: Dec. 15, 2021, 8:18 a.m.
    Status: Resolved
    Update: Dear customers, This issue has now been resolved. Thank you, we appreciate your patience and again, we apologise for the inconvenience caused. The METRON Team
  • Time: Dec. 15, 2021, 8:18 a.m.
    Status: Resolved
    Update: Dear customers, This issue has now been resolved. Thank you, we appreciate your patience and again, we apologise for the inconvenience caused. The METRON Team
  • Time: Dec. 14, 2021, 6:42 p.m.
    Status: Monitoring
    Update: Dear customers, A fix has now been applied by our Infrastructure team and all platforms should now be accessible. We are monitoring the situation and working through some peripheral issues before moving this incident to resolved. We sincerely apologise for the disruption of service.
  • Time: Dec. 14, 2021, 6:42 p.m.
    Status: Monitoring
    Update: Dear customers, A fix has now been applied by our Infrastructure team and all platforms should now be accessible. We are monitoring the situation and working through some peripheral issues before moving this incident to resolved. We sincerely apologise for the disruption of service.
  • Time: Dec. 14, 2021, 12:06 p.m.
    Status: Identified
    Update: Dear customers, Our infrastructure team have identified the root cause of the issue and are working on a resolution. We thank for your patience and again, apologise for the inconvenience. The METRON Team
  • Time: Dec. 14, 2021, 12:06 p.m.
    Status: Identified
    Update: Dear customers, Our infrastructure team have identified the root cause of the issue and are working on a resolution. We thank for your patience and again, apologise for the inconvenience. The METRON Team
  • Time: Dec. 14, 2021, 11:46 a.m.
    Status: Investigating
    Update: Dear customers, We are currently investigating a 502 error which is appearing on some platforms. Our Infrastructure team are currently investigating the issue and working on a resolution. As soon as we have more information, we will let you know. We sincerely apologise for the inconvenience this has caused. The METRON Team
  • Time: Dec. 14, 2021, 11:46 a.m.
    Status: Investigating
    Update: Dear customers, We are currently investigating a 502 error which is appearing on some platforms. Our Infrastructure team are currently investigating the issue and working on a resolution. As soon as we have more information, we will let you know. We sincerely apologise for the inconvenience this has caused. The METRON Team

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Frequently Asked Questions - METRON

Is there a METRON outage?
The current status of METRON is: Systems Active
Where can I find the official status page of METRON?
The official status page for METRON is here
How can I get notified if METRON is down or experiencing an outage?
To get notified of any status changes to METRON, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of METRON every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does METRON do?
The METRON EMOS Solution helps organizations reduce energy consumption and costs while lowering their carbon impact.