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Is there an Particle outage?

Particle status: Systems Active

Last checked: 10 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 2 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: July 31, 2024, 7:18 p.m.
    Status: Resolved
    Update: All systems continue to be fully operational and this issue is marked closed. To review: Particle experienced a brief outage in its event system during a routine maintenance operation. At times within this window, a number of events (e.g. publishes) did not move through our system. The issue was identified and rectified with the highest priority. Additional redundancies and safety checks will be produced to prevent future occurrences of this issue.
  • Time: July 31, 2024, 6:49 p.m.
    Status: Monitoring
    Update: Systems are fully operational; we are continuing to monitor this full recovery very closely.
  • Time: July 31, 2024, 6:45 p.m.
    Status: Monitoring
    Update: We are monitoring a recovery; we expect a resolution timeline of a few minutes.
  • Time: July 31, 2024, 6:42 p.m.
    Status: Identified
    Update: We have identified the issue and are urgently working to deploy a change.
  • Time: July 31, 2024, 6:36 p.m.
    Status: Investigating
    Update: Particle has identified a major drop in events moving through our system. This issue is under the highest priority of escalation.

Updates:

  • Time: July 12, 2024, 5:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2024, 4:25 p.m.
    Status: Monitoring
    Update: EtherSIM devices are operating as normal and Particle will continue to monitor the situation. The impact was isolated to devices in the UK connected to the O2 network.
  • Time: July 12, 2024, 4:02 p.m.
    Status: Identified
    Update: Particle has identified a situation where data sessions on EtherSIM may be restarted unexpectedly, leading to a disruption of normal device behaviour (under certain conditions). We are working with our cellular partners to better understand and address the situation.

Updates:

  • Time: July 12, 2024, 5:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2024, 4:25 p.m.
    Status: Monitoring
    Update: EtherSIM devices are operating as normal and Particle will continue to monitor the situation. The impact was isolated to devices in the UK connected to the O2 network.
  • Time: July 12, 2024, 4:02 p.m.
    Status: Identified
    Update: Particle has identified a situation where data sessions on EtherSIM may be restarted unexpectedly, leading to a disruption of normal device behaviour (under certain conditions). We are working with our cellular partners to better understand and address the situation.

Updates:

  • Time: July 2, 2024, 11:16 a.m.
    Status: Resolved
    Update: Connectivity has recovered and devices are back online.
  • Time: July 2, 2024, 1:25 a.m.
    Status: Investigating
    Update: We are seeing a large drop of remaining 2G-connected devices in the US (T-Mobile being the only carrier still providing 2G access). This could be a part of the general sunsetting process or just degraded infrastructure. We are escalating to our partners to determine root cause. (As a reminder, 2G access is on its last legs in the US due to the 2G/3G sunset that began several years ago -- for this reason we are not marking Cellular Connectivity as a degraded system component).

Updates:

  • Time: July 2, 2024, 11:16 a.m.
    Status: Resolved
    Update: Connectivity has recovered and devices are back online.
  • Time: July 2, 2024, 1:25 a.m.
    Status: Investigating
    Update: We are seeing a large drop of remaining 2G-connected devices in the US (T-Mobile being the only carrier still providing 2G access). This could be a part of the general sunsetting process or just degraded infrastructure. We are escalating to our partners to determine root cause. (As a reminder, 2G access is on its last legs in the US due to the 2G/3G sunset that began several years ago -- for this reason we are not marking Cellular Connectivity as a degraded system component).

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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