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Is there an Pendo outage?

Pendo status: Systems Active

Last checked: 3 minutes ago

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Pendo outages and incidents

Outage and incident data over the last 30 days for Pendo.

There have been 1 outages or incidents for Pendo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pendo

Outlogger tracks the status of these components for Xero:

Adopt UI Active
API Active
Other Active
Pendo UI Active
Data Collection Active
Data Processing Active
Mobile Analytics Active
Paths and Funnels Active
Feedback API Active
Feedback UI Active
Guide Deliverability Active
Guide Designer Active
Guide Targeting Active
Mobile Guides Active
NPS Active
NPS Email Active
Resource Center Active
Component Status
Adopt UI Active
API Active
Other Active
Pendo UI Active
Active
Data Collection Active
Data Processing Active
Mobile Analytics Active
Paths and Funnels Active
Active
Feedback API Active
Feedback UI Active
Active
Guide Deliverability Active
Guide Designer Active
Guide Targeting Active
Mobile Guides Active
NPS Active
NPS Email Active
Resource Center Active

Latest Pendo outages and incidents.

View the latest incidents for Pendo and check for official updates:

Updates:

  • Time: Oct. 25, 2024, 4:02 p.m.
    Status: Resolved
    Update: Pendo has has confirmed that the issue, present in Edge V130, was resolved in Microsoft's latest Edge browser release, V130.0.2849.46. Please note: In order to resolve the issue, you must update from Edge V130 to the latest release V130.0.2849.46. You can read more about the Microsoft issue and release here: https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues#high-impact-issues
  • Time: Oct. 24, 2024, 11:07 p.m.
    Status: Monitoring
    Update: Pendo has received an update from Microsoft that they implemented a fix in their newest release. The issue, present in Edge V130, prevented extensions using managed storage from functioning when the end user was using Microsoft Windows OS. This was resolved in their latest release, V130.0.2849.46. Pendo will continue to monitor the issue to ensure functionality has fully returned. You can read more about the Microsoft issue and release here: https://learn.microsoft.com/en-us/deployedge/microsoft-edge-known-issues#high-impact-issues
  • Time: Oct. 22, 2024, 3:17 p.m.
    Status: Identified
    Update: Pendo team is aware of an issue in the latest version of the Microsoft Edge Browser (V130) preventing extensions using managed storage from functioning when the end user is using the Microsoft Windows OS. We have notified Microsoft. To avoid any impact, we would recommend either not updating to V130 of the Edge browser, or if you are able to do so, rolling back to the previous stable version. Note: This issue is specific to our Pendo for Employees (P4E) product.

Updates:

  • Time: Sept. 10, 2024, 2:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 10, 2024, 2:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where the Resource Center is missing on Pendo's own application.

Updates:

  • Time: Aug. 1, 2024, 10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2024, 7:13 p.m.
    Status: Identified
    Update: We have identified the issue causing processing delays in Pendo Feedback.
  • Time: Aug. 1, 2024, 6:51 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing processing delays in Pendo Feedback.

Updates:

  • Time: July 31, 2024, 8:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 31, 2024, 8:30 p.m.
    Status: Identified
    Update: We are currently remediating an issue where we have increased latency & error rates for data ingestion, guides, and other services.

Updates:

  • Time: June 12, 2024, 2:20 p.m.
    Status: Resolved
    Update: The issue has been resolved and track event data is processing properly at this time.

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Frequently Asked Questions - Pendo

Is there a Pendo outage?
The current status of Pendo is: Systems Active
Where can I find the official status page of Pendo?
The official status page for Pendo is here
How can I get notified if Pendo is down or experiencing an outage?
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