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Is there an PetDesk outage?

PetDesk status: Systems Active

Last checked: 8 minutes ago

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PetDesk outages and incidents

Outage and incident data over the last 30 days for PetDesk.

There have been 0 outages or incidents for PetDesk in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PetDesk

Outlogger tracks the status of these components for Xero:

Corporate Reporting Active
PetDesk Pay Active
Provider Dashboard web application Active
Two-Way Messaging Active
Web-Based Client Request Page Active
All Other PIMS Active
DataPoint Active
ezyVet Active
Vetter Active
Dashboard Login Active
Mobile App Login Active
Email Notifications Active
In-App Notifications Active
SMS Notifications Active
Live Chat Active
Retriever Active
Component Status
Corporate Reporting Active
PetDesk Pay Active
Provider Dashboard web application Active
Two-Way Messaging Active
Web-Based Client Request Page Active
Active
All Other PIMS Active
DataPoint Active
ezyVet Active
Vetter Active
Active
Dashboard Login Active
Mobile App Login Active
Active
Email Notifications Active
In-App Notifications Active
SMS Notifications Active
Active
Live Chat Active
Retriever Active

Latest PetDesk outages and incidents.

View the latest incidents for PetDesk and check for official updates:

Updates:

  • Time: Sept. 6, 2023, 3:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 1:41 p.m.
    Status: Monitoring
    Update: The source of appointment-related issues and latency this morning has been identified and addressed. Functionality has been restored and we are continuing to monitor.
  • Time: Sept. 6, 2023, 1:19 p.m.
    Status: Identified
    Update: The issue has been identified and we are working toward a fix.
  • Time: Sept. 6, 2023, 12:56 p.m.
    Status: Investigating
    Update: We are investigating reports of elevated errors in the Dashboard especially surrounding appointment request scheduling, modifications, cancellations, and creation.

Updates:

  • Time: Sept. 6, 2023, 3:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 1:41 p.m.
    Status: Monitoring
    Update: The source of appointment-related issues and latency this morning has been identified and addressed. Functionality has been restored and we are continuing to monitor.
  • Time: Sept. 6, 2023, 1:19 p.m.
    Status: Identified
    Update: The issue has been identified and we are working toward a fix.
  • Time: Sept. 6, 2023, 12:56 p.m.
    Status: Investigating
    Update: We are investigating reports of elevated errors in the Dashboard especially surrounding appointment request scheduling, modifications, cancellations, and creation.

Updates:

  • Time: Aug. 9, 2023, 5:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 9, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors and performance issues with core PetDesk dashboard features.

Updates:

  • Time: Aug. 9, 2023, 5:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 9, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are investigating reports of intermittent errors and performance issues with core PetDesk dashboard features.

Updates:

  • Time: July 28, 2023, 9:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 28, 2023, 4:39 p.m.
    Status: Monitoring
    Update: We are experiencing some delays in nightly sync operations for a small number of clinics. The source of the delay has been resolved and operations are catching up.

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Frequently Asked Questions - PetDesk

Is there a PetDesk outage?
The current status of PetDesk is: Systems Active
Where can I find the official status page of PetDesk?
The official status page for PetDesk is here
How can I get notified if PetDesk is down or experiencing an outage?
To get notified of any status changes to PetDesk, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PetDesk every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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