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Is there an PetDesk outage?

PetDesk status: Systems Active

Last checked: 4 minutes ago

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PetDesk outages and incidents

Outage and incident data over the last 30 days for PetDesk.

There have been 0 outages or incidents for PetDesk in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PetDesk

Outlogger tracks the status of these components for Xero:

Corporate Reporting Active
PetDesk Pay Active
Provider Dashboard web application Active
Two-Way Messaging Active
Web-Based Client Request Page Active
All Other PIMS Active
DataPoint Active
ezyVet Active
Vetter Active
Dashboard Login Active
Mobile App Login Active
Email Notifications Active
In-App Notifications Active
SMS Notifications Active
Live Chat Active
Retriever Active
Component Status
Corporate Reporting Active
PetDesk Pay Active
Provider Dashboard web application Active
Two-Way Messaging Active
Web-Based Client Request Page Active
Active
All Other PIMS Active
DataPoint Active
ezyVet Active
Vetter Active
Active
Dashboard Login Active
Mobile App Login Active
Active
Email Notifications Active
In-App Notifications Active
SMS Notifications Active
Active
Live Chat Active
Retriever Active

Latest PetDesk outages and incidents.

View the latest incidents for PetDesk and check for official updates:

Updates:

  • Time: Jan. 13, 2022, 6:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 5, 2022, 11:50 p.m.
    Status: Monitoring
    Update: All systems are operational, and we are continuing to monitor for any intermittent issues.
  • Time: Jan. 5, 2022, 5:40 p.m.
    Status: Investigating
    Update: We are investigating a possible issue issue impacting delivery of SMS two-way messages in some cases. Updates to follow.

Updates:

  • Time: Dec. 15, 2021, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 4:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 15, 2021, 4:04 p.m.
    Status: Investigating
    Update: Our cloud hosting provider (AWS) is experiencing some service interruptions that are causing intermittent errors for the PetDesk platform. We're monitoring the event and investigating how this is impacting PetDesk products.

Updates:

  • Time: Dec. 15, 2021, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 4:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 15, 2021, 4:04 p.m.
    Status: Investigating
    Update: Our cloud hosting provider (AWS) is experiencing some service interruptions that are causing intermittent errors for the PetDesk platform. We're monitoring the event and investigating how this is impacting PetDesk products.

Updates:

  • Time: Dec. 10, 2021, 11:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 10, 2021, 10:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 10, 2021, 9:09 p.m.
    Status: Investigating
    Update: We are investigating reports of elevated errors with two-way messaging.

Updates:

  • Time: Dec. 10, 2021, 11:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 10, 2021, 10:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 10, 2021, 9:09 p.m.
    Status: Investigating
    Update: We are investigating reports of elevated errors with two-way messaging.

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Frequently Asked Questions - PetDesk

Is there a PetDesk outage?
The current status of PetDesk is: Systems Active
Where can I find the official status page of PetDesk?
The official status page for PetDesk is here
How can I get notified if PetDesk is down or experiencing an outage?
To get notified of any status changes to PetDesk, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PetDesk every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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