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Is there an PFL.com outage?

PFL.com status: Systems Active

Last checked: 29 seconds ago

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PFL.com outages and incidents

Outage and incident data over the last 30 days for PFL.com.

There have been 1 outages or incidents for PFL.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PFL.com

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Component Status

Latest PFL.com outages and incidents.

View the latest incidents for PFL.com and check for official updates:

Updates:

  • Time: Feb. 21, 2020, 12:24 a.m.
    Status: Resolved
    Update: There was a flaw in the logic to encrypt PII (controlled by a store level flag in Store Admin). This flag was set for a single store on Monday, which triggered the encryption for all PMC stores. We have deactivated this process specific to PMC encryption while we work on a long term fix, and restored recipient data back to Monday.
  • Time: Feb. 20, 2020, 10:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 20, 2020, 9:51 p.m.
    Status: Identified
    Update: All Saved Address PMC recipients have been deactivated and their information encrypted. We are currently restoring the data to correct the problem.

Updates:

  • Time: Feb. 21, 2020, 12:24 a.m.
    Status: Resolved
    Update: There was a flaw in the logic to encrypt PII (controlled by a store level flag in Store Admin). This flag was set for a single store on Monday, which triggered the encryption for all PMC stores. We have deactivated this process specific to PMC encryption while we work on a long term fix, and restored recipient data back to Monday.
  • Time: Feb. 20, 2020, 10:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 20, 2020, 9:51 p.m.
    Status: Identified
    Update: All Saved Address PMC recipients have been deactivated and their information encrypted. We are currently restoring the data to correct the problem.

Updates:

  • Time: Feb. 17, 2020, 6:20 p.m.
    Status: Resolved
    Update: MarTech order status updates are now being pushed to all platforms again.
  • Time: Feb. 17, 2020, 6:20 p.m.
    Status: Resolved
    Update: MarTech order status updates are now being pushed to all platforms again.
  • Time: Feb. 17, 2020, 4:58 p.m.
    Status: Identified
    Update: We introduced an issue this morning impacting our ability to deliver order status updates to all MarTech platforms. The root cause has been identified and we expect to have it fixed by 11:00 AM MST.
  • Time: Feb. 17, 2020, 4:58 p.m.
    Status: Identified
    Update: We introduced an issue this morning impacting our ability to deliver order status updates to all MarTech platforms. The root cause has been identified and we expect to have it fixed by 11:00 AM MST.

Updates:

  • Time: Jan. 8, 2020, 4:29 p.m.
    Status: Resolved
    Update: From 8:55 to 9:05 AM MST PFL internal systems were unavailable, impacting CC, PMC, SwagIQ 1, SwagIQ 2, the PFL DB, and SF TMA. This issue has been resolved and all systems are now functional.
  • Time: Jan. 8, 2020, 4:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 8, 2020, 4:29 p.m.
    Status: Resolved
    Update: From 8:55 to 9:05 AM MST PFL internal systems were unavailable, impacting CC, PMC, SwagIQ 1, SwagIQ 2, the PFL DB, and SF TMA. This issue has been resolved and all systems are now functional.
  • Time: Jan. 8, 2020, 4:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - PFL.com

Is there a PFL.com outage?
The current status of PFL.com is: Systems Active
Where can I find the official status page of PFL.com?
The official status page for PFL.com is here
How can I get notified if PFL.com is down or experiencing an outage?
To get notified of any status changes to PFL.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PFL.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PFL.com do?
A comprehensive solution that automates and personalizes direct mail programs to enhance engagement.

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