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Is there an PFL.com outage?

PFL.com status: Systems Active

Last checked: 4 minutes ago

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PFL.com outages and incidents

Outage and incident data over the last 30 days for PFL.com.

There have been 1 outages or incidents for PFL.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PFL.com

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Component Status

Latest PFL.com outages and incidents.

View the latest incidents for PFL.com and check for official updates:

Updates:

  • Time: Oct. 31, 2019, 8:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 29, 2019, 9:49 p.m.
    Status: Monitoring
    Update: We have noticed a widespread caching issue related to PMC UI after our release last night. Some examples that we have seen: 1. Homepage link block misalignment 2. Checkboxes not toggling when selecting recipients 3. Admin link blocks not appearing All reported inconsistencies have been resolved by the end user clearing their cache. Steps to clear cache for different browsers can be found here: https://www.refreshyourcache.com/en/home/

Updates:

  • Time: Oct. 1, 2019, 5:18 p.m.
    Status: Resolved
    Update: Order numbers have been re-synced to Command Center.
  • Time: Oct. 1, 2019, 3:10 p.m.
    Status: Monitoring
    Update: We identified an issue where order numbers showing in Command Center was interrupted for some orders placed Monday (9/30) between 12:43 PM and 2:30 PM. We are in the process of re-syncing the order numbers to Command Center. This did not impact PFL's acceptance or processing of orders, just syncing the order number up to Command Center.
  • Time: Oct. 1, 2019, 3:10 p.m.
    Status: Monitoring
    Update: We identified an issue where order numbers showing in Command Center was interrupted for some orders placed Monday (9/30) between 12:43 PM and 2:30 PM. We are in the process of re-syncing the order numbers to Command Center. This did not impact PFL's acceptance or processing of orders, just syncing the order number up to Command Center.

Updates:

  • Time: Sept. 18, 2019, 7:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2019, 5:22 p.m.
    Status: Monitoring
    Update: We have isolated this to Salesforce Billing Codes (independent of PMC flow). We have rolled back our last release to resolve this in the short term. Impacted customers are able to complete orders again.
  • Time: Sept. 18, 2019, 3:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and have confirmed that this impacts Salesforce PMC customers who have not moved over to the new Multi-Asset flow.
  • Time: Sept. 18, 2019, 3:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2019, 2:58 p.m.
    Status: Investigating
    Update: We are investigating an issue preventing checkout on the old PMC flow.

Updates:

  • Time: Sept. 18, 2019, 7:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2019, 5:22 p.m.
    Status: Monitoring
    Update: We have isolated this to Salesforce Billing Codes (independent of PMC flow). We have rolled back our last release to resolve this in the short term. Impacted customers are able to complete orders again.
  • Time: Sept. 18, 2019, 3:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue and have confirmed that this impacts Salesforce PMC customers who have not moved over to the new Multi-Asset flow.
  • Time: Sept. 18, 2019, 3:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2019, 2:58 p.m.
    Status: Investigating
    Update: We are investigating an issue preventing checkout on the old PMC flow.

Updates:

  • Time: Sept. 16, 2019, 6:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2019, 6:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2019, 6:35 p.m.
    Status: Identified
    Update: We have identified an issue with viewing orders in the Command Center and expect to have it resolved by 2 PM MDT.
  • Time: Sept. 16, 2019, 6:35 p.m.
    Status: Identified
    Update: We have identified an issue with viewing orders in the Command Center and expect to have it resolved by 2 PM MDT.

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Frequently Asked Questions - PFL.com

Is there a PFL.com outage?
The current status of PFL.com is: Systems Active
Where can I find the official status page of PFL.com?
The official status page for PFL.com is here
How can I get notified if PFL.com is down or experiencing an outage?
To get notified of any status changes to PFL.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PFL.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PFL.com do?
A comprehensive solution that automates and personalizes direct mail programs to enhance engagement.

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